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Download links on thank you page suddenly not working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Download links on thank you page suddenly not working

Tagged: thank you

  • This topic has 4 replies, 2 voices, and was last updated 11 years, 8 months ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 12, 2013 at 9:45 am #9320
    Pamela
    Member

    Hi, The feature of delivery the download links on the thank you page stopped working yesterday. It was working like a charm and now nada. No changes, the shortcode is still there, the settings are still the same…just doesn’t show on thank you page.

    Customer still gets products via email. It was just such an elegant feature.

    Confused as to why something would just stop working without changes. Makes me wonder what I am doing wrong.

    The Thank You page is [http://booksbypam.com/thank-you/]

    Thank you, Pam

    July 12, 2013 at 2:03 pm #56536
    wzp
    Moderator

    What do you mean by “stopped working?” Do you get links that don’t work, see nothing at all, or see just the shortcode? It’s important that we get as complete a description of the problem as possible, besides “stopped working,” so that we can suggest the most likely (out of many) reasons for the problem.

    My Plugin Just Stopped Working (What to do next)

    https://support.tipsandtricks-hq.com/forums/topic/not-receiving-download-link-nor-download-links-on-thank-you-page

    https://support.tipsandtricks-hq.com/forums/topic/product-links-not-appearing-on-thank-you-page-1

    https://support.tipsandtricks-hq.com/forums/topic/thank-you-page-not-giving-encrypted-links-lots-of-troubleshooting-already

    July 20, 2013 at 8:34 pm #56537
    Pamela
    Member

    The links just stopped showing on the Thank You page. They just don’t appear.

    I will try installing a fresh version as pointed out in your item 3.

    Thank you!

    September 23, 2013 at 7:23 am #56538
    Pamela
    Member

    I finally updated eStore and found that the trouble is that PayPal had changed something that required that I change a setting in my PayPal account.

    Fortunately, you guys keeps the instructions current here:

    WP eStore – Instant Digital Product Delivery on A Thank You Page

    Just following that exactly solved the issue.

    Thanks!

    September 23, 2013 at 12:25 pm #56539
    wzp
    Moderator

    Your Welcome.

    8)

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