Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Product Links not appearing on Thank You Page
- This topic has 7 replies, 4 voices, and was last updated 14 years, 1 month ago by Michael DeLuca.
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January 17, 2010 at 3:58 pm #668Arctic FoxMember
Anyone out there help me with this.
I have the thank you page set up with the following code in place
[wp_eStore_transaction_result:end]
When a purchase is made the emails ALL go through OK, the link in the EMAIL had the encrypted link for download and that works OK.
The redirect from PayPAl goes through to the correct page on the site. BUT….
The page only shows the code…
[wp_eStore_transaction_result:end]
…and not the encrypted link
The debug file has Success on all actions
I’ve tried putting the code in the page in both HTML and Visual mode But still no lock
Can anyone help me here – I’m sure it’s just a small problem that i’ve overlooked…or is it?
Mike
January 17, 2010 at 10:03 pm #17307IvyMemberHi, Do you have “auto return” turned on in your PayPal profile? The plugin is configured to work with the default settins of your PayPal profile. The following post explains what it should look like:
When “auto return” is turned on PayPal do not post the payment data back to the “Thank You” page. Without payment data verification the plugin won’t give out the links.
Ivy
January 17, 2010 at 10:09 pm #17308amin007ParticipantWhat Ivy explained is one main cause for this but if you are seeing the following tag on the page:
[wp_eStore_display_transaction_result]
Then that means the plugin is not even filtering it. This leads me to believe that you may have an older version of the plugin. What version are you using?
January 20, 2010 at 12:58 pm #17309Arctic FoxMemberHi Guys – Thanks Ivy, Yes the PayPal ‘Auto return’ is turn on and it is redirecting the the Thank You Page.
Key master – That’s exacally what im getting. The Pulgin version is Version v2.8.4
So to recap, Im getting an email with the encrypted link in and this works fine, i’m them getting redirected to the Thank You page but the encrypted link isn’t there on the page and i’m just getting…
[wp_eStore_display_transaction_result]
Where the link should be.
Thanks Mike
January 20, 2010 at 9:47 pm #17310IvyMemberHi Mike, You need two things
1) New version of the plugin
2) Enable PDT and turn on “auto redirect” on your PayPal profile
When Paypal auto redirect is on it will not display the links on the ‘thank you’ page. The plugin relies on information from Paypal after the transaction has processed. When auto redirection is used, Paypal does not send payment information back to your site.
When you have auto redirect turned off and the customer clicks the ‘return to page’ button/link, Paypal will send the payment information to your site and the plugin will display the download links. WP eStore will never display a link for a product without verifying that the payment was confirmed. I have also emailed you a new version of the plugin which should enable this feature for you.
October 19, 2010 at 8:07 pm #17311Michael DeLucaParticipantHi Amin, Ivy, I’m having this problem as well–no product links appearing on the Return URL page. My Thank You page is here:
[http://weightlessbooks.com/thank-you/]
I have run two test orders today, and in both cases the links were in the email, but not on the Thank You page. I do have the shortcode
[wp_eStore_display_transaction_result]
on the page in WordPress, but it doesn’t appear when I visit the page after a sale–the place where it should be is just blank. There doesn’t seem to be any POST data getting sent with the URL. Auto Return is set to OFF in my paypal settings. “Use Automatic Post Payment Processing” and “Enable Transaction Result Display” are both checked on my Settings page. And ipn_handle_debug.log shows all SUCCESSes.
I guess I’m confused by the directions on this page:
WP eStore – Instant Digital Product Delivery on A Thank You Page
It says I should enable the PDT feature in my paypal profile, and it links me to some paypal instructions which tell me I should have Auto Return and Payment Data Transfer turned ON. But then above, if I’m reading it correctly, you’re saying Auto Return should be off?
Maybe this thread is outdated and I’m just confusing myself. If so, sorry to waste your time!
October 19, 2010 at 11:46 pm #17312IvyMemberHi, We recently had to add the PDT function as PayPal stopped sending the information needed for the plugin to display the links on the Thank You Page. We try to update this information in as many places as we can but with the forum sometime a few posts get missed.
The old system where you had to have Auto Redirect turned off has been replaced with the new PDT option. This requires you to have Auto Redirect turned on.
You can read more about the issue with enhanced PayPal checkout here:
The following page will explain how to setup and use the PDT option (How to Use the Instant Digital Delivery Feature):
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-4
October 20, 2010 at 3:28 pm #17313Michael DeLucaParticipantI get it. And I got it working now. Thanks, Ivy!
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