[tjgorman]

So I’ve been working with my host and not a database caching issue.

Here’s some steps tried with more detail:

1. A user edits email address on their edit profile page – WP sends admin an email to say email updated with the new address. However the edit does not show on the user profile page, nor the emember or WP backend (create WP profile is turned on).

2. An email address is updated from emember admin screen – success

3. An email address updated from WP user admin screen – success

4. All other fields update successfully from the user edit profile page.

Any ideas? This is unfortunately stopping me go live.

[tjgorman]

No worries – thanks!

[tjgorman]

This hook is really useful to alert admin when a user updates their profile, but following up Robert’s request above – is there a someway to get the old data too so an admin can see what change has been made?

[tjgorman]

Actually I have a second field that isn’t updating as expected either – using form builder add-on I am using a phone field (title: phone) and then further down the form a second phone field (title: emergency contact phone). When the first ‘phone’ field is changed nothing, but when ’emergency contact phone’ is amended it saves correctly but changes the first ‘phone’ field to the same.

Not sure if this is linked to the trouble am having with email not updating, or if a separate issue. There is one email field in my form.

Update: I fixed the phone fields cloning issue by deleting the emergency contact phone field and creating a new text field for it with a new name and no validation. Now the first ‘phone’ field updates correctly and the two aren’t cloning each other.

[tjgorman]

There’s no database caching – plus all other fields update, just not email.

I have creation of a linked WP user turned on too.

I’ve disabled all other plugins but still no joy.

[tjgorman]

Fixed – in the end I just commented out the line displaying _%user_name%_ in detailed_profile.php in the plugin views directory.

If anyone has some handy code for displaying a custom field only if it is not empty – or even better if not empty replacing another field with that value. On our site users can give a preferred name if they wish as well as formal first name and it would be nice to display this preferred name instead of the formal if it were to have been entered by the user.

[tjgorman]

Sorry but also having the same issue – this is the shortcode I’m using:

Code:

[emember_extended_profile_details fields=”show_profile_image,first_name,last_name,alias”]

Yet on the user detail page it displays the profile image (as it should according to the shortcode) and then “_%user_name%_” underneath – not a populated field just the code, then the first/last name etc.

This is is fresh install of extended profile, I haven’t done any custom coding. Am also using form builder add-on.

Thanks for any help!

[tjgorman]

I am also having this issue – edit profile -> amend the email address -> on refresh it hasn’t updated on the edit profile page nor in the manage members admin section.

There are no error messages. I don’t believe it is a cache issue.

The debug file doesn’t give any clues as it includes the correct updated email address:

Code:

[05/20/2018 7:21 AM] – SUCCESS :Form builder – member profile updated. Member ID: 2, Email: xxxx

If I amend in the manage members admin section it saves ok. No other fields on the edit profile page are affected.

eMember v10.0.8, WP 4.9.6

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