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Extended profile member detail page lost format

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Extended profile member detail page lost format

Tagged: extended profile addon, fatal error message

  • This topic has 10 replies, 4 voices, and was last updated 4 years, 4 months ago by admin.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • July 5, 2017 at 5:47 pm #14364
    markbeasley
    Member

    Editing a profile was not saving changes when viewed in the member detail (extended profile). I re-installed eMember and eMember Profile Extended Addon.

    The member summary page is still appears in a table format. The member details page has lost all appearance of being in a table, and also displays _%user_name%_ in multiple places on the page.

    I am using the eMember Form Builder addon, as well, but did not re-install it. I found no documentation letting me know for sure the forms already built would not be lost.

    July 6, 2017 at 2:09 am #75991
    admin
    Keymaster

    Re-installing the plugin (or the addon) doesn’t change any formatting unless you modified the files of the plugin or the addon and customized it (you are not suppose to modify the files of the plugin or the addon). Or there are other CSS customization that you applied to the addon and now the addon’s underlying code has been updated to keep it upto date with current time.

    We did make some improvements to the profile extended addon’s output (because the old one has gotten a little outdated). The following page has screenshot showing how the listing should look like:

    https://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-profile-display-extended-addon-599

    July 6, 2017 at 12:31 pm #75992
    markbeasley
    Member

    I did not make any customization of the plugin or addon or CSS.

    The plugin stopped saving profile edits, so I re-installed the plugin (deactivate, delete, upload zip file, activate).

    I used shortcode to organize the layout on the member detail page, but used the same data elements generated by the plugin. [emember_extended_profile_details fields=”….”]

    The screenshot in the link provided is similar to what I had before re-installing.

    I did not change the profile page (member details), but it does not look like that now. There is no semblance of the table layout.

    Just below my photo, in a plain text list, it looks like this:

    _%user_name%_

    Title Mr

    First Name Mark

    Middle Name

    Last Name Beasley

    Suffix

    Nominals

    Email

    Company

    Followed by the rest of the custom fields I created in the eMember Form Builder addon.

    Does the Form Builder need to be re-installed also? If I re-install, can you confirm I won’t lose the form I already built?

    Any other suggestions?

    Website has not been published yet. Client is waiting for me to try to resolve this issue.

    July 6, 2017 at 11:53 pm #75993
    admin
    Keymaster

    You don’t lose any form builder data if you re-install that addon.

    Please make sure to empty your browser cache also (so it is loading the new CSS file of the addon).

    Can you please post a link to your profile extended listing page so I can take a look to see how it looks?

    July 7, 2017 at 1:32 pm #75994
    markbeasley
    Member

    I purged the cache for the page within the Admin area, then re-opened the page and did a force refresh within the browser.

    That brought the table formatting back, but the page still displays _%user_name%_ at the beginning of each section.

    The short code for ‘user name’ is not even included as one of the fields on the profile page. That, and the format of the text string, leads me to believe it’s something in the plugin code.

    The site is not published yet, so not visible unless you login to the Admin area and choose view site.

    If you send me an email, I will reply with a temporary admin login if you want to take a look.

    July 7, 2017 at 11:30 pm #75995
    admin
    Keymaster

    Email sent.

    May 20, 2018 at 7:47 am #75996
    tjgorman
    Member

    Sorry but also having the same issue – this is the shortcode I’m using:

    Code:
    [emember_extended_profile_details fields=”show_profile_image,first_name,last_name,alias”]

    Yet on the user detail page it displays the profile image (as it should according to the shortcode) and then “_%user_name%_” underneath – not a populated field just the code, then the first/last name etc.

    This is is fresh install of extended profile, I haven’t done any custom coding. Am also using form builder add-on.

    Thanks for any help!

    May 20, 2018 at 7:12 pm #75997
    tjgorman
    Member

    Fixed – in the end I just commented out the line displaying _%user_name%_ in detailed_profile.php in the plugin views directory.

    If anyone has some handy code for displaying a custom field only if it is not empty – or even better if not empty replacing another field with that value. On our site users can give a preferred name if they wish as well as formal first name and it would be nice to display this preferred name instead of the formal if it were to have been entered by the user.

    December 28, 2020 at 10:04 am #82191
    jeffeinstein
    Participant

    How do I display a member profile image uploaded from the member profile page on the member detail page generated by the eMember Extended Profile Addon? I’ve tried various field names (show_member_image, member_image, member_picture, etc.) in the detail page shortcode, but nothing seems to work. What am I missing? Many thanks for your help…

    December 28, 2020 at 10:08 am #82192
    jeffeinstein
    Participant

    FYI, the member profile image upload was included on a custom Form Builder registration form. Thanks again.

    December 29, 2020 at 9:52 pm #82206
    admin
    Keymaster

    Use the following parameter in the profile extended shortcode to show the profile image:

    show_profile_image

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