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Ok yes that works, that solves all the problems right there. Sorry I didn’t see that when I was going through the settings options. Thanks!
btw, the email problem turns out not to be a problem–my order handling email also echos to my test/purchase email, so it appears I get two confirmation emails, but actually it is just one CUSTOMER confirmation email, and then one SELLER confirmation email, but they looked kind of the same so I thought it was getting sent twice.
It looks like the email gets there in about 1-2 minutes. Is that about standard? Will that tend to be consistent or is it possible it slows down a bit with heavy traffic?
ok thanks
btw, I also tried it with the “free download link” button, and got the same “download file cannot be found” error message.
Ok, here’s some additional debugging information:
I removed .htacces file from teh downloads directory. I am able to put the digital downloads directory that I’m using into the browser window, and open the test pdf file.
When I try to do the purchase of my test product, I still get the error message,
“Download file cannot be found. Please let us know. Thank you!” when I click on the emailed download link.
In wp-cart-for-digital-products/download_manager_debug.log, the I found the following errors:
[11/04/2010 10:30 PM] – FAILURE : Error on file_exists(‘/var/chroot/home/content/94/6492094/html/wp-content/plugins/wp-cart-for-digital-products/downloads/test_file.pdf’)
[11/04/2010 10:31 PM] – FAILURE : Error on file_exists(‘/var/chroot/home/content/94/6492094/html/wp-content/plugins/wp-cart-for-digital-products/downloads/test_file.pdf’)
No, I haven’t tried to implement the PDF stamper yet. Just trying to get the links general cart and download in place first.
I’ll try those steps and let you know. thanks
a bit more info: this is the error message I get all the time now:
“Download file cannot be found. Please let us know. Thank you!”
also, just to mention, I seem to get the sales response/download email twice for each sale, and approximately 10 minutes after the transaction.
ok thanks!
Also, just to mention, that I initially was doing the product download test from a directory named “Test” in my domain root directory. That’s when I first saw the error.
Then I tried moving the directory to the [domain]/wp-content/plugins/Wp-store-digital/downloads/ directory
I’m not able to test that link directly, because apparently that is a restricted area for direct access.
Anyways, I can’t get the encrypted link to connect to the product for download.
ok thanks
ok nevermind, I found it:
https://support.tipsandtricks-hq.com/forums/topic/ioncube-loader-problem
I will install and configure the ION Cube stuff on my hosting server. sorry for any confusion
