Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › IonCube Loader Problem
- This topic has 9 replies, 5 voices, and was last updated 13 years, 2 months ago by Pamela.
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August 13, 2011 at 4:20 am #4050primecoMember
I have been trying to get PDF stamper working on and off for several weeks without any success.
I have installed the Min. Requirements checker and it reports that IonCube decoder is present and Curl Library is present (green check marks by both) and that PHP version is 5.2.17
I can manually stamp a PDF without any problem.
When I use WP estore and place a PDF product in the cart everthing is OK, until I click on Pay with Paypal. When I click pay with paypal I get the error below:
Site error: the file wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.
ANY assistance, is greatly appreciated.
August 14, 2011 at 12:33 am #35469amin007ParticipantCan you please post a link to your site? You get the error after you get redirected to your “Thank You” page from PayPal right?
Does the email method work?
August 14, 2011 at 2:14 am #35470primecoMemberAt this link – [http://www.fastworksheets.com/?page_id=44]
Scroll down to the first item, which is:
Test PDF Stamp
PDF Stamp Test
Price: $1.00
Place the item in the cart. It will appear on the left hand side of the screen. Click checkout with PayPal. When you click checkout with paypal the error will appear.
I contacted the web host and they have confirmed that IconCube loader has been installed properly.
“Thank you for contacting us.
As we check on all the information that you have provided us, the ioncube loader has been successfully installed in your account.”
I am very lost on what to do. Only thing I can think of doing is removing the PDF stamper plugin, and then reinstalling it to see it that fixes something.
Any suggestion are highly appreciated.
August 14, 2011 at 4:33 am #35471amin007ParticipantI have heard the following few times from few different web hosting:
IconCube loader has been installed properly
If it is installed properly on your server then the program won’t complain about IonCube… its just how it works. Who is your hosting provider?
Anyway, I should be able to check a few things on your site too. I will send you an email to get site access to check thing up.
September 9, 2011 at 7:02 am #35472adminKeymasterBelow is the response from the web host (it may help other people using a similar hosting company).
We checked your issue and Based on the URL that you have provided (http://www.example.com/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php
), we need you to upload a copy of the “php.ini” to this folder “wp-cart-for-digital-products/eStore_payment_submission.php”. “Php.ini” doesn’t work like the “.htaccess” file where you can install it to the root folder and the rest of the folders should work. The “Php.ini” file needs to be installed to the folders/subfolders that needs the “Ioncube Loader” for it to work.
Obviously this hosting company has different setup but after putting a copy of the “php.ini” file in the “wp-cart-for-digital-products” directory everything seems to work correctly.
September 9, 2011 at 11:40 am #35473wzpModeratorThere are advantages and disadvantages to this provider’s way of doing things. I wonder if this user could “get away” with using a soft link to his main php.ini file…
September 11, 2011 at 9:00 am #35474PamelaMemberHi,
I get the following error when trying to activate PDF Stamper…
Site error: the file /home/content/p/a/m/pampreslar/html/booksbypam/bookstore/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.
I am on GoDaddy servers. Can you tell what to do?
Also, I will apparently need a license key. Can you tell me where to find that?
Best Regards, Pam
September 12, 2011 at 12:23 am #35475adminKeymaster@Pamela, this page will explain everything regarding the IonCube library:
I think you purchased the PDF Stamper manually from us so the system didn’t send you a license key automatically. I will request Ivy to send you a license key.
September 12, 2011 at 9:13 am #35476PamelaMemberThanks. I think I have it narrowed down. I’m now just unsure of where the ioncube loader should be installed. I have a deluxe GoDaddy account so I have a few different web sites on that account. The location of the wordpress site is not in the root. It is here /home/content/p/a/m/pampreslar/html/booksbypam/bookstore/.
I installed it here==> /home/content/p/a/m/pampreslar/html/
I also tried installing it here ==> /home/content/p/a/m/pampreslar/html/booksbypam/bookstore
And either way I get the error ==>
/home/content/p/a/m/pampreslar/html/booksbypam/bookstore/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.
It also seems to require a php5.ini file which I didn’t have so I just copied a php.ini file and renamed it to php5.ini. I don’t know if I messed something up by doing that. I don’t know php.
GoDaddy sent instructions but made it clear that it’s not a product they support. The ionCube loader was easy to install on the server.
I’ve been at it for a couple of hours now and I’m not getting any smarter. Can you see an obvious error?
Thanks so much in advance.
Pam
September 12, 2011 at 7:13 pm #35477PamelaMemberHi Guys,
I got it working!
I finally read the readme file that came with ionCube and simply did what it said.
I never thought to look for a readme file there (or anywhere, I confess).
So, in the immortal words of Rosanne Rosannadanna…nevermind.
Thanks! Pam
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