Forum Replies Created
-
Posts
-
Is there a way to remove “Download Now” button from the squeeze form? I prefer to have it just email the person (who used a coupon to get a free eBook that retails on the site for $2.99) an encrypted link.
I check with the hosting company and the issue does not seem to be that the server is underpowered. Before having my client create an Amazon account, I did one more test. I placed the zipped file on my own server (with a different hosting company). I’m still having the same issue. While downloading the zip file, php pages on the site will not load (for only that particular client downloading and in that browser).
So, the issue does not seem to be with the server. The plugin is somehow blocking the ability to load pages until the download has completed. Is there a permission setting of some sort that I can change?
BTW, when I upload the file to my FTP and click the link, I am able to browse the website with no problem at all while it’s downloading. It’s only when I use the plugin that I am unable to browse the site while the file is downloading.
ChiHost said, “If that was the true your index page would not be loading, which is index.php, a stand alone php script.”
They turned off world write permissions on the plugin directory and it fixed the problem!
I did a test transaction. The encrypted links on the Thank You page work AND it sends you an email with the download links that work, as well. HOORAY!!! HAPPY DAY!!!!
I followed all the steps – even deactivated the plugin, upzipped the file and reinstalled via FTP. No luck!
I contacted the hosting company. They said it might havesomething to do with mod_rewrite…?
My client has a newsletter going to out to 10,000 subscribers Thurs morning to checkout his new product line. (omg… breathe… breathe…)
Is there anyone I can call and talk to … or even pay… to HELP ME resolve this???
What’s interesting is that after you make a purchase, PayPal redirects you back to the Thank You page, where you can clearly see an encrypted product download link. When you click the link, however, it simply takes you to a 404 page. And you never get an email with a product download link.
I’ve verified that the product ULR is valid by copying/pasting it into a new browser window and downloading the zipped folder.
I feel like I’m sooooo close to getting this working. (My client wants to launch his new products tomorrow, so I’m in a bit of a panic to get this fixed.)
Site Diagnostic section on the Admin Functions page, if this helps:
WP eStore Version: 6.9.1.7
WP Version: 3.4.2
WPMU: No
MySQL Version: 5.1.65
WP Table Prefix: wp_
PHP Version: 5.3.18
Session Save Path: /tmp
WP URL: http://www….
Server Name: http://www….
Cookie Domain: http://www…
CURL Library Present: Yes
Debug File Write Permissions: Writable
I will be happy to email you the proof of purchased estore/affiliate license for this site if you want to look at the site more closely.
I’m not getting any errors on redirection to the Thank You page. In fact, the download link shows up on the page, which is great. The problem is that the link simply takes you to a 404 page.
You may not be checking the permissions on the correct site. I’ve purchased eStore licenses for three clients. The first one works great. I was in the process of getting the other two set up when I ran into this issue with a 4th client that I had referred to your product. (He purchased it himself, on my recommendation, and combined it with your Affiliate Program software, which I need to install next.)
Can I email you the url of the site I’m having issues on (and send you proof of purchase for the license)?
When I copy/paste the Digital Product URL in a new browser, it downloads just fine. Steps 1, 2, and 3 are verified. http://www.yoursite.com/wp-content/plugins/wp-cart-for-digital-products/paypal.php just takes me to a 404 page. Debug file says: “[10/30/2012 1:35 PM] – Advisory : Log file reset.” That’s the day I first tested the cart, enabled debug, and clicked the reset button.
Side note: on the Thank you page, the product download UR is http://www.yoursite.com/download.php?file=2BOa%2FC8BU%2FyQgKni which also takes me to a 404 page.
Thru a process of elimination I’m on Step 4. How do you give the debug file “ipn_handle_debug.log” write permission?
FYI: On PayPal, IPN is turned on. (The notification email used to be http://www.yoursite.com/store/paypal.pl so I changed it to just the url of the site.)
