Forum Replies Created
May 25, 2015 at 3:16 am in reply to: How to smoothly transition members from annual payment to monthly subscription #69770
Thank you for letting me know. I’ll have to look into this further.
Of higher priority/concern at the moment is a situation in which I have several hundred members whose annual memberships are about to expire. I’m grateful that your plugin can be configured to send them an expiry notification email 10 days before it expires. However…. members who have recently (re)joined as monthly subscribers are also receiving these notifications that their membership is about to expire in 10 days, which is very confusing (since their membership payment renews automatically every month). Is there a way to disable this expiry notification for a particular member level?May 14, 2015 at 8:50 pm in reply to: How to smoothly transition members from annual payment to monthly subscription #69768
Does the “edit profile” feature not work for members on a monthly subscription?May 14, 2015 at 4:33 am in reply to: How to smoothly transition members from annual payment to monthly subscription #69767
Using [/emember_protected][emember_protected for=2-3] worked. Hooray!
One more unexpected issue has popped up: When our new Level 3 members (monthly subscribers) click the “edit profile” link, the page is blank. There are no fields for them to see/change their email address or password like members who had joined previously with an annual payment. (I upgraded from Level 2 to Level 3 and I can see the fields just fine.)
FYI: Both levels have global access to pages, categories, posts, and comments; public profile listing is disabled.May 11, 2015 at 8:16 pm in reply to: How to smoothly transition members from annual payment to monthly subscription #69766
Any suggestions for how to replace this short code easily throughout the site? I need to change over 700 posts x 2 spots on the page… ughMay 11, 2015 at 5:20 pm in reply to: How to smoothly transition members from annual payment to monthly subscription #69764
Up until now, members have joined our site by paying for an annual membership. (Level 2)
As these annual memberships expire, we are converting/upgrading them to our new Level 3 membership – which is now a monthly subscription. They are able to view the content, as always, even though the short code says it’s protected for Level 2. That’s good.
However…. NEW members who are joining for the first time as a Level 3 cannot see ANY of the content within the short code brackets. The video at the top of the page, and the graphic at the bottom of the page both disappear when they login. The only thing they can see is the description.
I’m guessing I need to tweak this shortcode, but I’m not sure how to do it. This is what it currently looks like:
Youtube (preview) video for non-members
Vimeo video for members
Description about this video tutorial
JOIN NOW graphic for non-members
Graphic for members only
We have about 1,000 Level 2 members that will come up for renewal in about a week that I’m hoping to convert/upgrade to Level 3s.
We have several hundred posts with the above short code.
Can I just add a comma? As in: [emember_protected for=2,3]April 28, 2015 at 11:38 pm in reply to: How to smoothly transition members from annual payment to monthly subscription #69762
I’m not sure. I set it up close to a year ago.
Is it better if I type it manually, or should I copy it from the link you posted?April 28, 2015 at 10:08 pm in reply to: How to smoothly transition members from annual payment to monthly subscription #69760
I’m testing the email notifications that members will receive 10 days before their account expires, and for some reason it’s not filling the name in this field. It’s sending the email out just like this:
Am I using the wrong shortcode/brackets?April 27, 2015 at 3:00 am in reply to: How to smoothly transition members from annual payment to monthly subscription #69759
I’ve created a new eStore subscription product for it, but it didn’t occur to me to create a new membership level. This will make it much easier for me to see/track how many members are monthly subscribers. Great suggestion! Thank you.
I continue to be amazed and impressed by how well the WP eStore, WP eMember, and WP Affiliate plugins work together. Thank you for making such awesome products! Love them all!March 17, 2015 at 3:16 pm in reply to: How to Deal With Membership Renewal, Upgrade and Expiration #56132
Thank you for your reply.
I agree that sending too many emails can have a detrimental effect. I just wish there was a way to remind them twice prior to the expiration rather than twice after the expiration.March 16, 2015 at 10:50 pm in reply to: How to Deal With Membership Renewal, Upgrade and Expiration #56130
Is it possible to have the eMember plugin autosend two, or even three, emails BEFORE the account expires, rather than just one?January 17, 2015 at 8:54 pm in reply to: eStore – how to only allow customer to use a "one time" coupon. #63208
Is there a way to limit the quantity of items that the Dynamic Coupon Code can be applied to? The way it is now, they can apply it to the entire shopping cart. I need it to be applied to one item only.June 4, 2014 at 2:54 pm in reply to: How to generate a unique "50% off one item" coupon code for new members #63221
Please advise me on how to tweak this Dynamic coupon so that it applies the condition of “TOTAL QUANTITY > IS EQUAL TO > 1” … just like I can do when I generate other coupons in the eStore. (I only want new members to get 50% off one item – not everything they add to their cart!)June 4, 2014 at 2:19 pm in reply to: eMember Registration "dropdown" fields not working on iPhone #63447
Thank you. We decided that it was easiest to make those fields not required.June 2, 2014 at 2:28 pm in reply to: eStore Mailchimp group integration #49829
Thank you! (I LOVE how well this eMember plugin works – it’s amazing!)May 31, 2014 at 9:03 pm in reply to: eStore Mailchimp group integration #49827
Have you created the MailChimp integration for eMember yet? I need this asap – we’re launching our membership site tomorrow and I need to make sure that all the member (paid subscribers) go into the proper group on MailChimp. I need to be able to send them to:
List | Group | Group Name