[arukiyomi]

finally… it worked! I used the plugin.

[arukiyomi]

really would like to get your affiliate platform but I’m concerned that I’ll have the same issues with email that I had with eStore. (see this thread: https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty/page/2?replies=16#post-3554)

Since that eStore issue (where emails weren’t being delivered even though I was using the Change Email plugin) I’ve found out that my host requires PHP scripts to be configured to send messages through SMTP Authentication. Is there any way that either eStore or the Affiliate Platform can do this? Obviously, I can’t tweak the PHP code of your plugin… or can I?

thanks for your advice

[arukiyomi]

Hi, Finally sorted everything out! Thank you for your patience. It turned out to be an issue with the mail client on my server. My hosting provider was blocking all those emails. They recommend configuring SMTP to send emails. I have installed the SMTP plugin and configured the SMPT details and now all the emails are arriving without any issue.

[arukiyomi]

thanks mmoore5553… my paypal email is all lowercase. I’m not sure I understand your last message though. What do you mean by “something in return URL and had to take it out”?

thanks

[arukiyomi]

okay… managed to find some time to do it. Without the use wordpress box checked I get delivery failed emails for both buyer and seller notifications. Here’s part of the header of the returned buyer email:

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

[BUYER EMAIL REMOVED]

Mail sent by user nobody being discarded due to sender restrictions in WHM->Tweak Settings

---

This is a copy of the message, including all the headers.

---

Return-path: <[SELLER EMAIL REMOVED>

Received: from nobody by thames.networkredux.net with local (Exim 4.63)

(envelope-from <[SELLER EMAIL REMOVED>)

The seller notification email also failed in the same way. Here’s the header for that one:

Received: from mailnull by thames.networkredux.net with local (Exim 4.63) id 1NxJPL-00085o-QA for [SELLER EMAIL REMOVED]; Thu, 01 Apr 2010 05:21:59 -0700

Return-path: <>

This is exactly what I’d expect without the box checked. The thing is, why with the box checked a) does it seem to originate from nobody and b) why does the seller email get sent and arrive but the buyer email just vanish i.e. why do I get no delivery failed notifications with the box checked if the buyers aren’t getting emails?

[arukiyomi]

Yes I will but I don’t have time right now. I just wanted to post that a buyer just got returned to my site and found there was no download link on the return page. This is not the first time it happens and it doesn’t happen to everyone.

I will try the transaction with use wordpress mailing disabled this afternoon or evening.

Thanks

[arukiyomi]

thanks so much for your perseverance with this. I really appreciate your support. It’s one of the things that makes you stand out from the crowd in this marketplace.

I deactivated the Change Email plugin and checked those settings. I then did a test transaction and got no email as a buyer. The email notification I received as a seller had this in the from field:

From: wordpress@johnandsheena.co.uk

which is what I’d expect. But if I show all headers, I see

Received: from nobody by thames.networkredux.net with local (Exim 4.63) (envelope-from <nobody@thames.networkredux.net>) id 1Nwu6m-0008OU-VV for arukiyomi[AT MARK REMOVED TO PREVENT SPAM]johnandsheena.co.uk [which is my From Email Address in eStore settings]; Wed, 31 Mar 2010 02:21:08 -0700

Return-path:<nobody@thames.networkredux.net>

networkredux.net is my host.

AFAIK, that’s what’s causing the emails to vanish into the ether. At least that’s what my host tells me because, they say, no self-respecting server is going to allow mail to its clients that is from a “nobody” address like this.

[arukiyomi]

I did contact my hosts about this. They recommended that I follow documentation on this page

http://email.about.com/od/emailprogrammingtips/qt/PHP_Email_SMTP_Authentication.htm

I just wanted to check with you that doing so would be a waste of time if I have eStore and the change mail plugins installed.

However, they did recommend this because they said that servers are set up to block emails that seem to originate from a “nobody” address. When I checked the seller email notification I received using your change mail plugin and eStore, I noticed this in the header:

from nobody by thames.networkredux.net with local (Exim 4.63) (envelope-from <nobody@thames.networkredux.net>) id 1NwYAb-00017q-HP for [my email removed]; Tue, 30 Mar 2010 02:55:37 -0700

Return-path: <nobody@thames.networkredux.net>

in other words, despite using your plugins, email is being generated from “nobody”. This will be blocked by other servers won’t it?

If I do follow the documentation at their link, what should I do with the php code there? I’m not sure where I should put it to get this thing working.

[arukiyomi]

Hi I just did as you said. Firstly, with IPN disabled, I bought a product for a penny. I then repeated this with IPN enabled.

The first time, my return page had no download link. The second time, I had download link.

However, I got no email from either transaction. I even checked my spam. As a seller, I receive a notification each time with a copy of what the buyer should receive. But they don’t get the emails.

Here’s the debug record for my last transaction. I’ve removed personal information betweeen square brackets.

[03/29/2010 1:43 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[03/29/2010 1:43 PM] – SUCCESS :Post string : [redacted]

[03/29/2010 1:43 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[03/29/2010 1:43 PM] – SUCCESS :IPN successfully verified.

[03/29/2010 1:43 PM] – SUCCESS :Creating product Information to send.

[03/29/2010 1:43 PM] – SUCCESS :Transaction Type: Shopping Cart

[03/29/2010 1:43 PM] – SUCCESS :Number of Cart Items: 1

[03/29/2010 1:43 PM] – SUCCESS :Item Number: 1

[03/29/2010 1:43 PM] – SUCCESS :Item Name: Arukiyomi’s Full v4 (TESTING ONLY!)

[03/29/2010 1:43 PM] – SUCCESS :Item Quantity: 1

[03/29/2010 1:43 PM] – SUCCESS :Item Total: 0.01

[03/29/2010 1:43 PM] – SUCCESS :Item Currency: GBP

[03/29/2010 1:43 PM] – SUCCESS :Download Link :

Arukiyomi’s Full v4 (TESTING ONLY!) – [LINK REMOVED]

[03/29/2010 1:43 PM] – SUCCESS :Product Email successfully sent to [EMAIL REMOVED].

[03/29/2010 1:43 PM] – SUCCESS :Notify Email successfully sent to [/email][EMAIL REMOVED].

[03/29/2010 1:43 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[03/29/2010 1:43 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[03/29/2010 1:43 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[03/29/2010 1:43 PM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.

[03/29/2010 1:43 PM] – SUCCESS :Paypal class finished.

[/email]

---

[arukiyomi]

wow…I didn’t realise that shortcodes would do that sort of thing, so I didn’t think to look there. Fantastic! thanks

[arukiyomi]

Okay, I enabled IPN at Paypal and I entered the return URL anyway. I tested that my IPN was working and received confirmation via Sandbox and in my debug log. Great… I thought.

I just had a sale go through. It’s the first since I changed IPN as far as I’m aware. When the buyer was redirected to the Return URL, there was no download link available. They emailed me to tell me this and I sent the file manually.

I went in as a buyer and verified that this was the case. On the page at the return url on my site after getting back from Paypal, instead of a download link, there were details of my email address and the price I’d paid.

Additionally, I did not receive an email with a download link.

So now, instead of no download link by email and a download link at the return URL, with IPN enabled my buyers now have no download link at all!

For the time being, I’ve disabled IPN. Could you advise please?

[arukiyomi]

Hi Ivy… thanks for your response. Please see my results on that post at

https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty?replies=2#post-2886

[arukiyomi]

I followed this very helpful guide and found that my debug file was not writable. I gave it 666 permissions and then got this message in my debug file:

[03/27/2010 9:48 AM] – SUCCESS :Paypal Class Initiated by 81.98.244.131

[03/27/2010 9:48 AM] – SUCCESS :Post string :

[03/27/2010 9:48 AM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[03/27/2010 9:48 AM] – FAILURE :IPN validation failed.

[03/27/2010 9:48 AM] – SUCCESS :Paypal class finished.

---

Then I realised what might be the problem. My IPN was off. However, Paypal asks me for a Notification URL and I can’t enable IPN without it. I just wanted to check that the Notification URL was the same thing as Return URL in the WP eStore settings page. If not, what do I enter for the Notification URL?

many thanks

[arukiyomi]

I seem to be having the same problem. With the PHP script option, recipients’ servers were returning the email as it originated from “nobody”

so I downloaded your change mail plugin, put my details in and switched back to wordpress email.

no joy.

my ipn debug log file is blank.

The weird thing is that I’m getting emails as a seller but not as a buyer. I really want the customers to have their download link email!! As it is I have rely on them clicking the Paypal link for the download.

I’m not getting any emails to buyers even if I disable your plugin and revert to only the wordpress@… email sender option. Any idea what’s going on?

days of work now at a standstill while we try to resolve this issue

[Author]

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