[wpsadmin]

Wow, thank you so much. I will read that thoroughly, request an upgrade of eStore (as per your instructions in my other post) and then look into doing this (perhaps I’ll also track down a php programmer to help me). I note your warnings about no support – fair enough. If I decide this is beyond my skills I’ll request some custom work through the correct channel.

Thanks again.

[wpsadmin]

Hmm, ok. So I said I’m not a programmer – I’m not a web/html programmer, but I used to be a C, COBOL and ABAP programmer so could probably install a “hack” if you told me what to cut & paste where, especially if it made it possible for this plugin to stamp a PDF ticket with a serial number.

Is it possible for you to tell me what I need to change, or give me a more detailed hint? I don’t know how to find where PDF Stamper is called from eStore.

[wpsadmin]

P.S. Could you please still answer the question about the timthumb.php file? Does it matter that WP eStore using v2.8.5 and the latest version is v2.8.11?

[wpsadmin]

I figured out what the problem is…..I am using the ShrinkTheWeb plugin on my site for thumbnail images on the Community Advertising page, and had included [thumb] [/thumb] tags in the Thumbnail Image URL for one of the products in my webstore. Once I removed those tags, the problem was resolved.

[wpsadmin]

At the suggestion of my hosting provider (Digital Pacific) I recently installed the BulletProof Security plugin, to help guard against bruteforce attacks on my website. However, this plugin appears to be incompatible with WP eStore, and was causing the sort of error reported here: https://support.tipsandtricks-hq.com/forums/topic/paypal-says-your-shopping-cart-is-empty

Fortunately this plugin can be run in a “default” mode for troubleshooting, which makes it behave as if it is not installed at all. Sure enough, once this plugin was running in this “default” mode, the empty shopping cart issue went away.

I will also report this incompatibility to the Bulletproof Security plugin developer, so that hopefully they can resolve the issue and make your plugin and theirs work together.

[wpsadmin]

Thank you for this. It would really help me to spread the workload of managing my site if my webstore administrator could clear out sales of each annual item, as it is completed. I have this topic saved as a favourite, but how will I know if & when you decide to provide this function? Where will you announce the delivery of this functionality? Do I need to log a separate enhancement request in your support forum, or have you already added it to the “wish list”?

[wpsadmin]

Thank you, I will keep an eye out for this enhancement. Thanks again for your fantastic product support.

[wpsadmin]

Yes, I had seen those buttons, but the “Reset All Sales Data” deletes all sales, and I only want to delete sales of 2 of my 15 products. Doing that involves going into phpMyAdmin and doing an SQL select to find only those records to delete. My webstore administrator doesn’t have cPanel access, and wouldn’t know how to use phpMyAdmin.

[wpsadmin]

No, no problems with emails not being delivered correctly, but this is what I see in the ‘From’ field in Outlook, which doesn’t look nice (and I’m sure my customers will point it out to me, thinking it’s an error):

WPS P&C Webstore Administrator [admin@wpspandc.com.aurn]

[wpsadmin]

I have applied this change in my Sydney-based installation too. Have I done it correctly?

<?php

date_default_timezone_set(‘Australia/Sydney’);

if(!isset($_SESSION)){

@session_start();

}

[wpsadmin]

Thanks so much for the latest version of the plugin, which now contains the Unit Price and Quantity fields in the export of sales/customer data. Fantastic, prompt response. Thank you very much.

[wpsadmin]

Managed to do this export. However, although the export file contains the “Purchased Product ID” and the “Sale Amount” it doesn’t contain the Quantity purchased or Unit Price. So, to work out how many items were purchased (for order fulfilment purposes) we need to divide the “Sale Amount” by the unit price (which I have to store offline in a separate spreadsheet).

Could you please include the Quantity and Unit Price fields in both the “Manage Customers” menu and in the CSV extract? I’m happy to raise a development request via your support portal, if you require it.

[wpsadmin]

Thank you. I have created 2 categories “Hidden” and called “Active”, then used the category shortcode to only display the “Active” category.

[wpsadmin]

I have finally located the Customers.csv file that was downloaded when I clicked on the “Export Customers Data to a CSV File” button, but I wanted to know if there is a way for a WP user to export it to a CSV file on their own PC.

Like eugene17 above, I will be handing over responsibility for managing my webstore to a non-techie, who won’t have cPanel access, and would be terrified of PHPMyAdmin.

I see that amin007 said (2 years ago) they don’t know how to export WP database content to a CSV file, and I wondered if this is still the case.

I am using the “Newsletter” plugin for sending emails to my subscribers, and I can download to a local CSV file (C:UsersusernameDownloadssubscribers.csv) using functionality within this plugin, so it must be technically possible.

[Author]

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