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Yes, they are changing the who referred name and as a result the system is automatically creating an account for the new name. So signups are being added to the system under that referred name but because the referrer doesn’t exist at the time there is no monetary assignment for the commission. We can go in and change the referrer but that first commission now needs to be issued manually. I wanted to know if there is a way in the commission payout filed to change the referrer nme from the mistake to the correct.
Hi we are running a wp affiliate for a membership with 2 level the product being the membership amount of 19.99 the first level for direct referrals is 25% then the 2nd level for indirect referral is 15% and we were wondering if that is how it will process? We want to make sure we have it setup correctly before we launch. The other question we have is can we place referral manually under people so when they pay their fee they get credited for the referral. Thanks