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October 15, 2014 at 9:41 pm in reply to: eStore – not properly updating when subscription is canceled #66073

startuppairup
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Oh ok I wasn’t even aware that was a thing. I’ll take a look at that and see what happened.

The problem seems to be happening from the 30 day trial, so will we have to wait 30 days in order to get the proper messages? Back before the 30 day trial there didn’t seem to be any problem with this, so I suspect it has something to do with the trial. I suppose I can check with a 1 day trial and see if that has the same issue.

October 14, 2014 at 8:05 pm in reply to: eStore – not properly updating when subscription is canceled #66071

startuppairup
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Yes, something similar. So if the user cancels, we have no idea, as long as they did it inside their free trial? That’s really annoying.

So now we’ve got another problem-the eStore is not updating the status of people who HAVE made legitimate payments. So I suspect this may be due to the same problem. It’s just not updating anyone at all. Any idea why this might be?

August 6, 2014 at 4:54 pm in reply to: eStore – possible to auto-upgrade subscription tiers #64684

startuppairup
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Thanks for the info!
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