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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › eStore – possible to auto-upgrade subscription tiers
Tagged: subscription, subscription upgrade
I have a site set up with multiple tiers of subscriptions.
1. Basic (with free trial)
2. Advanced
If a user wants to upgrade from Basic to Advanced, is there an easy way for them to do this without having to cancel the first subscription?
A user needs to cancel an existing subscription payment agreement. The best way to handle it, is to have instructions for them on a page so they know what to do.
1) You can create a button that the users click to cancel.
2) You can also have step by information outlining what to do to cancel an existing subscription (this is something the user can do from their account).
Have a look at the posts under the cancellation section for more info:
https://support.tipsandtricks-hq.com/forums/topic/membership-upgrade-renewal-and-cancellation
Thanks for the info!