[sheritaber]

Thank you! It actually turned out to be a corrupt Google Chrome install. Thank you for helping me get this resolved.

[sheritaber]

Hi Admin,

Thank you for the quick response. We really need it! We are having to employ a tedious manual process to maintain our lists manually. I’m eager for the release!

Thanks for all you do!

[sheritaber]

“The auto upgrade cronjob doesn’t take into account the autoresponder list signup. The member will still stay subscribed to the list he signed up for initially. The level specific autoresponder list signup feature was added at a later date so we haven’t incorporated this functionality into the auto upgrader yet.”

Is this available yet?

[sheritaber]

Thank you so much!

[sheritaber]

Hi there,

I located the problem. We had to code the tables to stop caching. Viola! Fixed.

I’m still waiting for the eStore plugin update. I’ve done the auto request twice (entered my transaction id). What should I do to get it?

Checked my Junk, Spam filters; nothing.

Thank you for all your support.

[sheritaber]

Yes. It does work. Here’s the page: [http://hrtoolkitsonline.com/test-product/]

We used TablePress to set up the store pages. Interestingly, prior to updating to WP 3.5.2, it worked fine. The Buy Now buttons in the same table work fine.

***Also, I filled in the form on Saturday for to receive the eStore most recent update, however, I haven’t received that from you guys. ****

Have you heard of any issues after the 3.5.2 update with eStore 6.9.78?

[sheritaber]

BTW, I’m using v 6.9.7.8

I’ve requested the “automatic” update, but I haven’t received it.

[sheritaber]

Hi,

Thank you for looking at this.

I cleared the debug file as suggested in instructions. Logged out of WordPress and attempted to download approximately 10 different (complimentary) products.

1. When you click on the estore download link on any of the webpages that have complimentary downloads, the page responds as if it is processing a command, and then no download occurs. The typical download behavior that any browsers would have when you are downloading an item, does not occur during testing.

Immediately after pressing the download estore button you’ll see “waiting on hrtoolkitsonline.com” appears bottom left in the browser, then it goes away, the page scrolls itself back to the top and that is the end of the process. No download occurs. I’ve searched the entire computer to see if it is going somewhere. When I look at the list of downloads that have occurred in the browser, the downloads I am attempting to download are not there.

You can try it here. Scroll down to a complimentary download product: [http://hrtoolkitsonline.com/hr-forms/]

2. Looked at the debug files and this is what they all said: [07/20/2013 3:37 PM] – Advisory : Log file reset. (even after I’ve attempted approximately 10 downloads)

3. This is the shortcode we are using: [wp_eStore_download_now_button id=107]

4. I only shared that the download works perfectly when we are logged in to WordPress so you had knowledge that it works in that situation, but not for a website visitor or member.

I am nearly 100% certain that we checked to see if the product downloaded properly when we/admins were not logged in and it worked. I can’t say for sure…

On 7/18, we updated to WordPress 3.5.2 and updated plugins, as well.

Coincidentally, I was doing a walkthrough with the client on 7/19 and discovered the complimentary download wasn’t working.

Will you please take a peak and see what you think?

[sheritaber]

Hi,

Thank you for your response.

Is there a way to use the squeeze page option without them having to put their name and email address in every time. My free download products sit on a member page. They’ve already logged in as a member. They need to be able to download the product effortlessly.

[sheritaber]

One more thought… this kind of makes me think the free download shortcut may not be working when the download includes more than one URL or product shortcode.

I’ve tried using urls separated by a comma and product codes separated by a comma.

This is what I used for the product I talked about in the previous post:

[wp_eStore_download_now_button id=162]

[sheritaber]

Hi, My situation is complex. The Wish List site is at [http://principlesofsuccess.org/ResourceCenter/wp-admin/]

My membership is at [http://principlesofsuccess.org/ResourceCenter/wp-admin/] I sell products from the front end which is at [http://principlesofsuccess.org/wp-admin/] I think of it as one site, but maybe it’s not. It is very important that the two “sites” speak to one another.

I still have the email to purchaser (post purchase) issue as well. I’d love to talk with you and figure it out. Thank you so much for your help on this.

I’ll email Ivy with my contact info.

Sheri’

[sheritaber]

Hi, Thank you for the help on the affilate creation.

PLEASE HELP ME WITH THIS:

Will you please take a look at my question above about the auto email after purchase? I’ve set this up as instructed, but am not receiving the email on the purchaser side. I’ve been waiting for help on this for a few days. Thank you, in advance for your help with this. : )

[sheritaber]

Hi there,

I have several questions / problems.

– Why does a post transaction process create an affiliate out of a purchaser? My test purchaser is info@theppginc.com. Post purchase, the “system” creates an affilate for the purchaser. How do I eliminate this?

AND

– Wishlist member not integrating: Here is how I have the settings:

1. Enable WL Member Integration Checked

WL Members POST URL [http://principlesofsuccess.org/]****** filled in

2. WL Members Secret Word is filled in

3. Reference SKU for product is entered on the product set up page

AND

Purchaser still not getting the emails from the eStore – not in spam not on server. I’m going to install the SMTP plug in and see if that fixes it.

Here is the debug info:

IPN debug:

[03/17/2011 6:25 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[03/17/2011 6:25 PM] – SUCCESS :Post string : (I deleted this info)

[03/17/2011 6:25 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[03/17/2011 6:25 PM] – SUCCESS :IPN successfully verified.

[03/17/2011 6:25 PM] – SUCCESS :Creating product Information to send.

[03/17/2011 6:25 PM] – SUCCESS :Transaction Type: Shopping Cart

[03/17/2011 6:25 PM] – SUCCESS :Number of Cart Items: 1

[03/17/2011 6:25 PM] – SUCCESS :Item Number: 3

[03/17/2011 6:25 PM] – SUCCESS :Item Name: 8 Day Bootcamp Test

[03/17/2011 6:25 PM] – SUCCESS :Item Quantity: 1

[03/17/2011 6:25 PM] – SUCCESS :Item Price: 0.02

[03/17/2011 6:25 PM] – SUCCESS :Item Shipping: 0.00

[03/17/2011 6:25 PM] – SUCCESS :Item Currency: USD

[03/17/2011 6:25 PM] – SUCCESS :Coupon Code Used : 03112011

[03/17/2011 6:25 PM] – SUCCESS :WishList integration is being used… creating member account… see the “subscription_handle_debug.log” file for details

[03/17/2011 6:25 PM] – SUCCESS :Download Link : [hidden]

[03/17/2011 6:25 PM] – SUCCESS :Product Email successfully sent to info@theppginc.com.

[03/17/2011 6:25 PM] – SUCCESS :Notify Email successfully sent to sheri@theppginc.com.

[03/17/2011 6:25 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[03/17/2011 6:25 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[03/17/2011 6:25 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[03/17/2011 6:25 PM] – SUCCESS :Affiliate Commission may need to be tracked. See the “eStore_post_payment_debug.log” file for more details on commission calculation

[03/17/2011 6:25 PM] – SUCCESS :Paypal class finished.

Subscription debug:

[03/17/2011 6:25 PM] – SUCCESS :Member signup URL :Error returned from WishList plugin! Command value:ERROR.

[03/17/2011 6:25 PM] – SUCCESS :Member signup email successfully sent using wp mail system to:info@theppginc.com

Thank you so much for your help with this. I’m really behind schedule with my set up and need your support badly. Thank you! : )

[sheritaber]

Here is the debug record:

[03/15/2011 1:43 AM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[03/15/2011 1:43 AM] – SUCCESS :Post string :[post data deleted]

[03/15/2011 1:43 AM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[03/15/2011 1:43 AM] – SUCCESS :IPN successfully verified.

[03/15/2011 1:43 AM] – SUCCESS :Creating product Information to send.

[03/15/2011 1:43 AM] – SUCCESS :Transaction Type: Buy Now/Subscribe

[03/15/2011 1:43 AM] – SUCCESS :Item Number: 2

[03/15/2011 1:43 AM] – SUCCESS :Item Name: Business Coaching .02

[03/15/2011 1:43 AM] – SUCCESS :Item Quantity: 1

[03/15/2011 1:43 AM] – SUCCESS :Item Price: 0.02

[03/15/2011 1:43 AM] – SUCCESS :Item Shipping:

[03/15/2011 1:43 AM] – SUCCESS :Item Currency: USD

[03/15/2011 1:43 AM] – SUCCESS :Download Link : [hidden]

[03/15/2011 1:43 AM] – SUCCESS :Product Email successfully sent to [info@theppginc.com].

[03/15/2011 1:43 AM] – SUCCESS :Notify Email successfully sent to [sheri@theppginc.com].

[03/15/2011 1:43 AM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[03/15/2011 1:43 AM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[03/15/2011 1:43 AM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[03/15/2011 1:43 AM] – SUCCESS :Affiliate Commission may need to be tracked. See the “eStore_post_payment_debug.log” file for more details on commission calculation

[03/15/2011 1:43 AM] – SUCCESS :Paypal class finished.

[sheritaber]

I’m following your instructions above. I do have another challenge, too:

I am selling a membership. When the payment goes through successfully, the Thank you page has a link for them to access their membership portal. Even though I only entered the Digital Product URL under Digital Content Details in the Add/Edit Products and I did not check “Downloadable” or “Pay Per View Content” the Thank you page renders a link that does not work.

I’ll get back to you on your responses above.

Thank you!

Sheri’

[Author]

Posts