Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – Product bundle not downloading (with download now button)
Tagged: bundle products, digital download, email, free download, multiple file download, squeeze form, squeeze page
- This topic has 6 replies, 4 voices, and was last updated 9 years, 11 months ago by admin.
June 17, 2013 at 11:34 pm #9229
Hi, On the page referenced below, I have digital products for download. Most products include a .doc and a .pdf download. I’m finding that the FREE downloads won’t work when bundled. However, the “FEE” products do work when bundled.
Look at product “Complaint Communication” – second item in the second row: [http://hrtoolkitsonline.com/consulting-advisor/]
This is how the product URLS are entered in the estore product configuration:
Thank you for your help! I appreciate it.
SheriJune 17, 2013 at 11:40 pm #56218
One more thought… this kind of makes me think the free download shortcut may not be working when the download includes more than one URL or product shortcode.
I’ve tried using urls separated by a comma and product codes separated by a comma.
This is what I used for the product I talked about in the previous post:
[wp_eStore_download_now_button id=162]June 18, 2013 at 1:19 am #56219wpCommerceModerator
Hi, the download now button works like instant download. It allows you to download a single file when you click the “download now” button. You can’t popup multiple file download dialogue box when you click one button (the browser can only serve one file download dialogue at a time when a button is clicked). When one file starts to download, you can give it another one.
Think of it this way… if I told you to create ONE link that will download 5 files separately, could you do it? The answer is no. You would create 5 links (one for each file). The download now button is the same… the main difference is that the download will be served via an encrypted process so your digital assets location remains hidden.
With that said, there are some workarounds that you can apply to slightly modify your setup and accommodate something similar to what you are after.
If you want to offer multiple downloads using the “download now” button you can put all the files in one folder and zip it. Then use the zipped file as the downloadable file for the product in question. That way the user will be able to download the .zip file containing multiple files inside it.
Alternatively, you can use the squeeze page form which will deliver download links to a user via email. Since download links are delivered via email everything will work as expected (there will be one link for each file and the user will click on them one by one). The following documentation explains how to create a squeeze page:
Also, check the following post which maybe helpful if you are offering products for free:
You can also use the Pay Per View feature of eStore plugin:
Check wzp’s answer on the folloiwng post which explains how it can be used for multiple individual files per product situation:
https://support.tipsandtricks-hq.com/forums/topic/download-for-members-with-multiple-files-on-amazon-s3June 18, 2013 at 9:17 pm #56220
Thank you for your response.
Is there a way to use the squeeze page option without them having to put their name and email address in every time. My free download products sit on a member page. They’ve already logged in as a member. They need to be able to download the product effortlessly.June 19, 2013 at 1:48 am #56221adminKeymaster
In that case you can simply use eStore’s download now button shortcode. Make each of those parts an eStore product then you can have a download now button for each downloadable file.
Check this post for details (see option 3):
https://support.tipsandtricks-hq.com/forums/topic/selling-items-for-00-giving-product-for-freeJune 21, 2013 at 8:59 pm #56222StarCircleAcademyMember
I have also noticed that using a Squeeze form for download doesn’t deliver the same content as using a “Buy” through the cart. What is not included in the emailed link from a squeeze form is the “Product Specific Instructions” My PSIs explain how to unpack a zip file, and contain a link to usage and installation instructions.
Is there a way to get those “Product Specific Instructions” included in the email generated for free stuff, too?June 22, 2013 at 1:10 am #56223adminKeymaster
The current squeeze form email uses a very simple email system. I am working on enhancing this which will help you do what you suggested once the enhancement is complete.
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