[richardjb]

No changes the webserver company migrated it using their copying tools. All the addresses/ directory structure etc. remained the same. Everything else worked as before including all the other estore elements such as the automatic issue of licence keys.

Only thing that changed was the IP address as we use a Virtual Private Server with its own IP. Domain name server addreses must all be OK as everything else is working.

[richardjb]

I entered a valid 2 digit US state and valid zipcode but it still came back with malformed – billing state required. I assume changing the language file from county to state would not help as the underlying variable would not change?

[richardjb]

I am fairly sure I haven’t changed it. I have just entered a valid two letter state code and real zip code and it still came up with missing/malformed billingstate. I don’t think I am going to be able to get this software to work with sagepay for US sales as I need to have a way to provide a drop down list of 2 character state codes for the US without everyone else having this choice. I will think about other options over Christmas. Thank you for help.

Kind regards

[richardjb]

Hi the link to the shop is [http://shop.software-partners.co.uk]

Most of our US sales are for a Latin translator and to simplify the shop for the bulk of our customers this is hidden here [http://shop.software-partners.co.uk/blitz-latin] and directly accessed from the Latin website. This is the address we realy need to fix.

There is also a tax problem for non EU sales and I guess I will have to wait for a software change to fix this or use another payment gateway like PayPal.

Kind regards

[richardjb]

No, there is no state field and I have been unable to find where the form is generated. On the ‘collect details’ page there is a shortcode. Where is the [wp_pg_process_order] short code module saved and is this what I need to edit?

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