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I moved my hosting and reuploaded using WordPress Uploader. Once I uploaded it, I went to activate my license and I get the error that my license has exceeded the limit. This is the third time that I have done this in one week. I need to have my license working for me. This is a huge inconvenience. What else can I do. I have emailed Ivy and she just responds with the exact same email each time and does not reset my license.
Thanks. I got it working. My hosting account fixed it fast.September 15, 2011 at 2:30 pm in reply to: 2 downloads are purchased and only one link appears #36603
By the way, please delete the previous post if there is sensitive information on it as soon as you can.September 15, 2011 at 2:29 pm in reply to: 2 downloads are purchased and only one link appears #36602
I had it enabled already. This is from the download_manager_debug file
[admin deleted debug info]September 14, 2011 at 8:09 pm in reply to: 2 downloads are purchased and only one link appears #36600
I actually had watched them. I just had a purchase of two downloads without the stamping feature and both links displayed properly, so it has to be the Stamper.September 14, 2011 at 1:33 pm in reply to: 2 downloads are purchased and only one link appears #36599
1. Estore Version v5.9.0, Stamper Version 3.3.4, WordPress Version 3.2.1
2. It isn’t a package. They are multiple items.
3. They are separate PDF files. I tried grouping them in the past, but people can be a little dumb and didn’t understand the difference between the one grouped and one that wasn’t.
4. I have not watched it yet, but will watch it today.
I’ll try both of these. They even took a long time to download when I made a purchase. I think the user is getting impatient, keeps clicking the link and then it expires, which I then have to send them the file, which defeats the purpose of the automatic download. Maybe I should just remove the expiring number of downloads. Then when their impatience calms down, they can actually download it.
Thanks. I hope this works. I also just added to the email that it may take up to a minute to download, so be patient and don’t hit refresh.
You know what would be perfect? The blank page that comes up before the download is loaded should read, “this will take a minute” or maybe a pop up that says it. Just an idea.