[personalprogress]

Hi There

after weeks of attempting to fix the issue we still havent managed to resolve it. On the plus side we haved managed to fix the manual email sending in the admin functions of the plugin.

we are going to do a re install of the estore plugin. Before i do this could you tell me what the setting should be to ensure that emails are sent out containing the download links.

thanks

[personalprogress]

Thank you for your help. I will get onto yahoo and see what happens. Your help has been greatly appreciated.

[personalprogress]

I was having issues with the contact form on my site. It wouldn’t forward the content of the contact form to my email address. I had to get a web developer to look at this and fix it for me.

When i manually send an email from e-store containing the download link that doesn’t come through either.

I tried a test email using the wp email smtp plugin and keep getting messages about

SMTP -> ERROR: Failed to connect to server: Permission denied (13)

SMTP Error: Could not connect to SMTP host.

However the email does get sent when i use the php email()option

any ideas?

Thank you for your help

[personalprogress]

I checked my hosting and there is no mention of Yahoo plus. However within my email settings it does give me the pop3 and smtp configuration and to set it up so i believe it must be included within my web hosting

[personalprogress]

I don’t believe so. I just have web hosting from them.

[personalprogress]

Hi

Ok so I installed the wp-email-smtp plugin, set up the smtp using the settings provided by my yahoo hosting and did a test email.

Below is the response:

The SMTP debugging output is shown below:

SMTP -> ERROR: Failed to connect to server: Permission denied (13)

SMTP Error: Could not connect to SMTP host.

I cant understand what is going wrong.

Any ideas suggestions would be a great help.

I’ve just deleted and downloaded the plugin again. will do another test purchase and see how this goes.

Thanks

[personalprogress]

Sorry

I forgot to add the ipn_handle_debug.log

Here it is:

[05/16/2012 3:37 PM] – SUCCESS :Paypal Class Initiated by 173.0.81.1

[05/16/2012 3:37 PM] – SUCCESS :Post string : mc_gross=7.00&protection_eligibility=Eligible&address_status=confirmed&item_number1=5&payer_id=E8792KE4ZH9M6&tax=0.00&address_street=7+gilliat+road&payment_date=08%3A37%3A02+May+16%2C+2012+PDT&payment_status=Completed&charset=windows-1252&address_zip=SL1+3QX&mc_shipping=0.00&mc_handling=0.00&first_name=harpal&mc_fee=0.44&address_country_code=GB&address_name=harpal+hoonjan&notify_version=3.4&custom=ip%3D82.44.253.49&payer_status=verified&business=rav%40personalprogress.co.uk&address_country=United+Kingdom&num_cart_items=1&mc_handling1=0.00&address_city=slough&verify_sign=AmiKwSTxif6UoXl191p3otl3JsGyAju5CF9l79p..taa..kVWwKUU7hA&payer_email=harpal.hoonjan%40hotmail.co.uk&mc_shipping1=0.00&tax1=0.00&txn_id=5E0894545M103334H&payment_type=instant&last_name=hoonjan&address_state=berkshire&item_name1=Advanced+Rapport+Skills+For+Powerful+Influence&receiver_email=rav%40personalprogress.co.uk&payment_fee=&shipping_discount=0.00&quantity1=1&insurance_amount=0.00&receiver_id=C4UFFP65L5R98&txn_type=cart&discount=0.00&mc_gross_1=7.00&mc_currency=GBP&residence_country=GB&shipping_method=Default&transaction_subject=ip%3D82.44.253.49&payment_gross=&ipn_track_id=4d4c42bc92cb&

[05/16/2012 3:37 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[05/16/2012 3:37 PM] – SUCCESS :IPN successfully verified.

[05/16/2012 3:37 PM] – SUCCESS :Creating product Information to send.

[05/16/2012 3:37 PM] – SUCCESS :Transaction Type: Shopping Cart

[05/16/2012 3:37 PM] – SUCCESS :Number of Cart Items: 1

[05/16/2012 3:37 PM] – SUCCESS :Item Number: 5

[05/16/2012 3:37 PM] – SUCCESS :Item Name: Advanced Rapport Skills For Powerful Influence

[05/16/2012 3:37 PM] – SUCCESS :Item Quantity: 1

[05/16/2012 3:37 PM] – SUCCESS :Item Price: 7.00

[05/16/2012 3:37 PM] – SUCCESS :Item Shipping: 0.00

[05/16/2012 3:37 PM] – SUCCESS :Item Currency: GBP

[05/16/2012 3:37 PM] – SUCCESS :Download Link :

Advanced Rapport Skills For Powerful Influence – http://www.personalprogress.co.uk/pp/wp-content/plugins/wp-cart-for-digital-products/download.php?file=3xOa%2FCkEU%2FySg6%2Ft

[05/16/2012 3:37 PM] – SUCCESS :Incremental counter value for PayPal checkout: 6

[05/16/2012 3:37 PM] – SUCCESS :Product Email successfully sent to harpal.hoonjan@hotmail.co.uk.

[05/16/2012 3:37 PM] – SUCCESS :Notify Email successfully sent to rav@personalprogress.co.uk.

[05/16/2012 3:37 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[05/16/2012 3:37 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

They above are all test but the 05/16/2012 were the most recent ones.

Thanks

[personalprogress]

Also,

the test subjects email address didn’t get listed in my mailchimp account. Can you see any reason for this.

Thank you.

[personalprogress]

Hi

I had debug enabled when I did my previous tests. below is the post_payment_debug.log

[05/10/2012 5:39 PM] – SUCCESS :Generating download link for single file.

[05/10/2012 5:39 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[05/10/2012 5:39 PM] – SUCCESS :Performing global autoresponder signup if specified.

[05/10/2012 5:39 PM] – SUCCESS :Mailchimp integration is being used.

[05/10/2012 5:39 PM] – FAILURE :Error! You did not specify your MailChimp API key in the autoresponder settings. MailChimp signup will fail.

[05/10/2012 5:54 PM] – SUCCESS :Generating download link for single file.

[05/10/2012 6:46 PM] – SUCCESS :Generating download link for single file.

[05/10/2012 6:46 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[05/10/2012 6:46 PM] – SUCCESS :Performing global autoresponder signup if specified.

[05/10/2012 6:46 PM] – SUCCESS :Mailchimp integration is being used.

[05/10/2012 6:46 PM] – FAILURE :Error! You did not specify your MailChimp API key in the autoresponder settings. MailChimp signup will fail.

[05/10/2012 9:24 PM] – SUCCESS :Handling refund request…

[05/10/2012 9:24 PM] – SUCCESS :Updating sales database talble with the refund amount: -7.00

[05/14/2012 6:56 PM] – SUCCESS :Generating download link for single file.

[05/14/2012 6:56 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[05/14/2012 6:56 PM] – SUCCESS :Performing global autoresponder signup if specified.

[05/14/2012 6:56 PM] – SUCCESS :Mailchimp integration is being used.

[05/14/2012 6:56 PM] – SUCCESS :Creating a new API object using the API Key specified in the settings

[05/14/2012 7:03 PM] – SUCCESS :Generating download link for single file.

[05/14/2012 7:03 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[05/14/2012 7:03 PM] – SUCCESS :Performing global autoresponder signup if specified.

[05/14/2012 7:03 PM] – SUCCESS :Mailchimp integration is being used.

[05/14/2012 7:03 PM] – SUCCESS :Creating a new API object using the API Key specified in the settings

[05/16/2012 3:37 PM] – SUCCESS :Generating download link for single file.

[05/16/2012 3:37 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[05/16/2012 3:37 PM] – SUCCESS :Performing global autoresponder signup if specified.

[05/16/2012 3:37 PM] – SUCCESS :Mailchimp integration is being used.

[05/16/2012 3:37 PM] – SUCCESS :Creating a new API object using the API Key specified in the settings

Regards

Rav

[personalprogress]

Hi there,

Im having similar issues.

Im selling a downloadable pdf report. Ive done 3 test purchases and paypal collects the money fine and send the email to the customer. However estore does not appear to be sending the email which contains the download link to the pdf file.

Ive used 3 types of payment:

1) debit card

2)credit card

3)paypal (verified) account payment.

None of the tests recieved the email containing the link. Please help.

please tell me what debug file you require and i will copy and paste it for you.

thanks

[personalprogress]

Hi there,

I took your advice and checked my Paypal account and found that there was shipping charges setup. I have zero’ed it now and it seems to have fixed the issue.

Thank you for your help and I appreciate your speedy response.

[personalprogress]

Hi there.

I am having the same issue. I have a digital download product and when you get to the paypal payment page it add £2.99 postage and package charge. The shipping and tax section of that product is blank so i have no idea where this value is coming from and why its getting added.

How do i get rid of this charge?

Thank you in advance.

[Author]

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