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Thanks so much.
I cannot provide the server PHP files. I don’t own the server i’m a virtual host. I have no access to server stuff nor can I get access to it. I tested it without any plugins activated and still the same result.
yes, for example here is a link to a receipt with downloadable items that you can recreate the problem.
[http://www.palmettosportsimaging.com/store/receipt/?ouid=5b2d975bb67cb221f942f6f509ee0b54]
Ah, I see paypal takes the info now. My apologies
Yes, Paypal is being used for checkout but the buyer details form I had on the site previously (before I had to reinstall is no longer there, and I can’t remember how to add it back) My check out goes directly to paypal. Before the buyer had to fill out their name, address, email, and contact number during checkout.