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Shipping Info – Form for buyers to fill out in photo seller checkout

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Shipping Info – Form for buyers to fill out in photo seller checkout

  • This topic has 4 replies, 3 voices, and was last updated 8 years, 1 month ago by Troy.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 2, 2017 at 5:10 am #14152
    Troy
    Member

    Is there a way for buyers to fill out their address for shipping info? I can’t seem to find any way to configure it.

    April 2, 2017 at 5:19 am #75417
    wzp
    Moderator

    What payment gateway are you using? For example, if you are using PayPal; that information should be asked for, during PayPal checkout.

    April 2, 2017 at 6:25 am #75418
    Troy
    Member

    Yes, Paypal is being used for checkout but the buyer details form I had on the site previously (before I had to reinstall is no longer there, and I can’t remember how to add it back) My check out goes directly to paypal. Before the buyer had to fill out their name, address, email, and contact number during checkout.

    April 3, 2017 at 12:08 am #75419
    admin
    Keymaster

    Our paypal checkout NEVER requires the buyer to fill out any form before they go to paypal. We do an express checkout so buyers can checkout quickly without filling in any form with lots of fields. The fact is, every step in the frustrating process of filling in lots of form fields present a risk that your customer will change their mind and abandon the shopping cart.

    The cart will collect the shipping from the paypal (as part of the paypal checkout).

    This has not changed. So I am not sure what you are talking about. Did you apply customization tweaks to the plugin maybe?

    April 3, 2017 at 3:25 am #75420
    Troy
    Member

    Ah, I see paypal takes the info now. My apologies

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