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ohamanda

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • March 8, 2014 at 8:02 pm in reply to: What happens when someone buys multiple/bulk copies of a digital product? #61421
    ohamanda
    Member

    Thank you!

    This leads me to another question:

    I sell ebooks to a lot of churches/preschools who want to buy multiple copies to give the book to the parents in their organization. Is there a way the organization can buy multiple copies but the parents can download it on their own device? Like, could they have a unique coupon code or a unique link and download it themselves?

    Does that make sense?

    [Example: First Church buys 25 copies. They give their parents code “firstchurch01” and the parents come to my website, enter code and download it at no charge.]

    If not, what’s the best practice? Just email the link to all the parents?

    March 7, 2014 at 6:33 pm in reply to: Customers NOT getting download email AND link not showing up on Thank You page. #61320
    ohamanda
    Member

    Thank you!

    So, my blog is hosted by Synthesis. But I’ve got my email popped thru gmail. So, do I contact Synthesis? Or gmail? (Can you even contact gmail?!)

    And yes, I’ve been sending the link thru my own email client. :)

    Thanks again!

    a

    March 7, 2014 at 1:35 am in reply to: Customers NOT getting download email AND link not showing up on Thank You page. #61318
    ohamanda
    Member

    Thank you!

    OK:

    1. When I generate a new link and email it from the Admin Functions menu, the email is still not sent (or received, whatever).

    2. I read through the link about not receiving emails. I am assuming the problem is w/in my email–it either assumed I was spamming and stopped me from sending them OR some clients just stopped all my emails from arriving. NOT ONE customer has said they found the email in their junk folder. No one has received it at all. So, my question is, will they ever receive it AND will this be a constant problem? And if so, how do I fix it?

    3. I installed the SMTP plugin but am unsure how to tell if it’s working.

    4. Somehow I got the Thank You page link working. I don’t know what happened as I did the exact same thing as before. But at least future buyers should at least be able to download the book.

    Thanks for your help.

    a

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Viewing 3 posts - 1 through 3 (of 3 total)

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