[modal]

Hi wpCommerce – thanks for the info. I used the more ‘robust shortcode’ that you suggested and that worked although I’m getting a drop-out in picture quality in places.

I’m going to spend a little time checking that this loss of quality is not in the original file, then re-upload all my video files to my ftp and use the new shortcode for all of them. I might also try putting them through the h264 encoder software.

Thanks for your help. Regards – modal

[modal]

Hi – thanks for the reply. Have set up a page called Video Test (couldn’t see a way of excluding it from the menu bar):

[http://modalmusic.biz/772-2/]

Here’s the Lightbox Ultimate shortcode I used:

[wp_lightbox_special_anchor_text_mp4_video link=”http://www.modalmusic.biz/wp-content/modalmusic_reggae_2x_table_vocal_video.mp4″ width=”640″ height=”480″ title=”‘Count Me In’ Reggae 2 x Table ” text=”Watch the Reggae 2 x Table”]

Thanks – Dorian Kelly

[modal]

Hi – yes at the moment all the shortcodes are colorbox for vimeo but’s that because none of the mp4 shorcodes were working and I really needed to get the videos back online asap as I had potential customers telling me that the links were not working. I don’t want to put up video links that don’t work as it makes the site look bad.

Originally I had all my videos (except 1) as mp4s running through lightbox ultimate and they all worked fine. This week, all these videos stopped working – when you clicked on the link the overlay would pop up but the video would not load and there was no triangle ‘play’ button. Ivy from Tips & Tricks asked if I had deleted or upgraded any plugins recently and I told here that I had deleted some inactive ones and upgraded a few active ones but I still don’t know why this is relevant. pdfs or YouTube / Vimeo videos seem unaffected.

Earlier in the week I also deactivated / uninstalled / re-installed the Lightbox Ultimate plugin but it made no difference.

When the mp4 videos were working, they were all uploaded to either my DreamHost ftp site or Amazon S3 and like said earlier, there were no problems.

Why should they stop working out of the blue? Would really like to get to the bottom of this. Many thanks – Dorian

[modal]

Thanks for that. Just did another test purchase / download of the video product and all worked fine. You’re a genius!

Regards – DK

[www.modalmusic.biz]

[modal]

Hi WZP – many thanks for sorting that out – great work!

Is there a way of detecting these rogue space characters so this doesn’t happen again?

Thanks again! Regards – DK

[modal]

Hi wzp – I have filled in the conatact form as requested. Regards – DK

[modal]

Grantee is doriankelly (me)

Open/Download; View Permissions; Edit Permissions are all checked.

Thanks – DK

[modal]

Yes – and I can access the properties etc.

[modal]

Hi – well I just used a bucket and then uploaded the zip file directly into it. The url in eStore is:

as3tps://modalmusictest.s3.amazonaws.com/modalmusic_reggae_2x_table_video.zip

I have also tried it with just “as3tp” at the front with similar results.

I can’t see any issue with the bucket and object names.

Thanks – DK

[modal]

Hi wzp – yes I did enter the AWS and secret key. Thanks – DK

[Author]

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