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April 22, 2013 at 2:58 pm in reply to: eStore Receipt Creator Addon is causing "MySQL server has gone away" #55157
mikemorrison
MemberWe are on an apache server:
Apache version 2.2.23
PHP version 5.3.20
MySQL version 5.5.30-cll
I’ve installed the latest version of the plugin (1.6). Our hosting plan is from InMotion hosting (http://www.inmotionhosting.com/vps-hosting) the VPS-2000 plan.
mikemorrison
MemberAgreed!
mikemorrison
MemberThanks for solving the issue
however I have uploaded some new products and have the same problem??
mikemorrison
MemberNo caching plugin & not activated compression to my knowledge
mikemorrison
MemberNow I am getting “Internet Explorer cannot display the webpage” in IE8
& in Chrome:
The web page at http://mydomain.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=2xOa%2FSMFVvaVgKXj might be temporarily down or it may have moved permanently to a new web address.
so this appears worse
log says:
[01/30/2011 5:32 PM] – Status : Unresolved DL file path = [http://mydomain.com/wp-content/uploads/2011/01/Management.zip]
[01/30/2011 5:32 PM] – Status : Resolved DL file path = /home/mytraine/public_html/mydomain.com/wp-content/uploads/2011/01/Management.zip
[01/30/2011 5:32 PM] – Status : Dispatching DL method = 1
[01/30/2011 5:32 PM] – SUCCESS : DL completed with no server-side errors detected.
mikemorrison
MemberThe message I am getting is:
“Internet explorere cannot download download.php from XXXX.com”
“Internet explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. please try again later”
do you have an email address I can send the log to..? it shows no errors:
[01/30/2011 5:32 PM] – Status : Unresolved DL file path = http://XXXXXX.com/wp-content/uploads/2011/01/Mmmmmmmmm.zip
[01/30/2011 5:32 PM] – Status : Resolved DL file path = /home/YYYYYYY/public_html/XXXXXX.com/wp-content/uploads/2011/01/Mmmmmmmmm.zip
[01/30/2011 5:32 PM] – Status : Dispatching DL method = 1
[01/30/2011 5:32 PM] – SUCCESS : DL completed with no server-side errors detected.
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