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mikeambrosio

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 22, 2011 at 8:05 pm in reply to: Auto Upgrade Not Working Right #38986
    mikeambrosio
    Member

    Just thought I would report back…

    Seems to be working just fine now since the last upgrade. I reset the members to the correct levels, then did a purchase test to add a new member and so far after 2 weeks all have the correct membership level and the automatic upgrades are working as expected.

    Thanks for the help.

    Mike

    December 6, 2011 at 1:14 pm in reply to: Auto Upgrade Not Working Right #38985
    mikeambrosio
    Member

    Thanks for the response.

    I updated all to the latest and have set the memberships as you suggested.

    I will also do a new purchase test.

    I will report back what happens.

    Thanks!

    December 5, 2011 at 3:25 pm in reply to: Auto Upgrade Not Working Right #38983
    mikeambrosio
    Member

    Well, I have no idea where to look next.

    As per my last post, I did yet another test purchase, which put the user in the first membership. However, after 4 days, when the FIRST member was upgraded to the latest membership, it upgraded my newest “member” to that same membership (effectively skipping about 5 or 6 levels).

    I have read every post I could find both here on the forum and throughout the help section. I am stuck. Any ideas? I am willing to give access but I don’t know where to send the details.

    Thanks,

    Mike

    November 29, 2011 at 1:24 am in reply to: Auto Upgrade Not Working Right #38982
    mikeambrosio
    Member

    Hi Peter,

    Thanks for the response.

    I did see that thread as well as view that setup instruction. That’s why I said I think I must be missing something :)

    However, I also found some references to using the “Enable Secondary Membership” that may or may not be contributing…

    I had it checked, so I unchecked it and I am now running another test to see what happens. I will post my results back.

    Mike

    October 30, 2011 at 3:32 am in reply to: Members Upgrading Themselves #37935
    mikeambrosio
    Member

    Brilliant – that did it.

    Once again, thanks! Excellent support.

    Mike

    October 29, 2011 at 3:38 am in reply to: Members Upgrading Themselves #37933
    mikeambrosio
    Member

    Ok, first – wow! Thanks! I should have checked back 2 days ago, but I really appreciate your effort on this. You guys are great.

    Second, I did the upgrade as detailed above. I then put the shortcode on my page. When I click the upgrade, I get the following error:

    Warning: array_unique() [function.array-unique]: The argument should be an array in /home/simple/public_html/wp-content/plugins/wp-eMember/wp_eMember1.php on line 1016

    Warning: implode() [function.implode]: Invalid arguments passed in /home/simple/public_html/wp-content/plugins/wp-eMember/wp_eMember1.php on line 1016

    Membership Level Upgraded!

    When I refresh the page after, the upgrade DOES work fine – I am upgraded for All Lessons.

    I have not done anything such as deactivating plugins, etc. If I should do so, let me know.

    And again – thanks for this new feature. Now eMember has 100% of what I was looking for.

    Mike

    October 26, 2011 at 10:52 am in reply to: Members Upgrading Themselves #37931
    mikeambrosio
    Member

    Hi,

    Thanks for the feedback.

    I do have a separate membership for all lessons and I also considered your option. I did not want to do that because buyer options like this, especially on a digital product, can cause confusion – and a raised cart abandon rate (been there…).

    I can do this manually – but you should consider this ability. From a customer service standpoint, it makes life much easier…

    That aside, I like these plugins a great deal and look forward to using them on many future sites :)

    Thanks,

    Mike

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Viewing 7 posts - 1 through 7 (of 7 total)

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