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Respectfully, I think it is important that emails sent via eMember doesn’t contain links from domains that are blacklisted, because those emails can get marked as spam. Then, the customer asks where is the download, and I have to manually recreate the link.
URL shortening is important for me, because I have noticed a large percent of my customers complain about the “no product found in database” error, which is happening due to the links sometimes break when sent via email. This is when not using a URL shortener.
If you had link shortening on a domain you (tipsandstricks) own, it would “never” get blacklisted if you only allowed url shortening from the eMember script itself. It would be a very valuable addition to your product.
I wrote “never” because from my understanding, the only way it could happen would be if your script got hacked in some way, so that a spammer was able to send spam from that domain.
I can understand if you think is outside the scope of the product, but I hope you would consider it.
If it’s not possible, is it possible to make the download links shorter? Instead of “?enc_dl_action=process&file=2fxA%2BH6WRRO91Y98uw%3D%3D” could you make this a bit shorter somehow?
That would make it less likely to break due to email formatting.
One problem with Bitly is that it is often blacklisted, so the automatic emails sent to a customer may not be delivered.
For example, see
http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3abit.ly&run=toolpage
It would be better if you set up such a service on a domain you own.
The problem with the default links is that they seem to often get broken when sent via email. I’ve had several customers complain about getting this message.
“The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request.
The problem was due to the following reason:
Error! The product ID value is not numeric. WP eStore’s product ID must be a numeric value. Please contact site admin.”
Hope you can find your own url shortening tool.
Yeah, but I don’t have any means to track the problems that way. Hopefully it works better now with the settings changed. I’ll reply back here later some time with my impressions when enough orders have come through.
I have never changed it, but the problems have been on and off since the beginning. It seems like a small percentage of all my customers get the access denied message.
I’ll set it to 600 and see what happens.
Problem solved. The “random code” field had hundreds of slashes (“/”) added in for some reason. So many that it made the page HUGE and this forced the page to not save properly. I am not sure how the slashes got in there – perhaps some problem with addslashes() function or similar in php?
Oh I see, I must have been using the wrong shortcode?
[wp_eStore_buy_now_fancy id=7]
But I should be using
[wp_eStore_subscribe_fancy id=7]
Correct?
So should I make a 1 month eStore product, set it to recurring billing every 1 month, link it to the “1 month membership level”, and then do the same for a 3 month and 12 month options?
Do I set the membership level to expire after 1 month, 3 months, 12 months for each level, or should each level be set to “No Expiry or Until Cancelled”?
I am not quite understanding how to set it up so the customer’s account becomes inactive/expired if payment is not received before the membership timeframe is up (1, 3 and 12 months in my example).
Thanks Peter. However, the way I envision this is that the membership levels should never expire, but if payment is not received when the next payment comes around, their account will be made inactive.
Is this possible?
All I am looking for is a way to allow members to save money by purchasing for 3 or 12 months ahead, but everyone will be on the same membership level – one that only expires once payment is due. If payment is received in time, the account is renewed for 3 or 12 months.
Thank you!
