[markyards]

[wp_eMember_cancel_subscription_link]

[markyards]

Thanks. I am ok with it not going to the detail page but removing that ‘Invalid’ alert would be good.

I contacted PayPal and they posted this:

“your unsubscribe button is sending email address as alias which we no longer support. Your alias should be your payer ID.”

What are your thoughts on this?

[markyards]

So clicking that link takes you to a list of all subscriptions you have with that PayPal account. Clicking the relevant one will take you to a detail page so you can cancel it. All good.

I guess I am wondering if after login into PayPal can it go directly to the detail page of the relevant subscription?

Having an alert that reads ‘The unsubscribe button you clicked is invalid.’ isn’t particularly user friendly. Trying to make the cancelling process as simple as possible.

Thanks.

[markyards]

Yes that is correct.

After clicking the button on my website, I get sent to PayPal. I login with the PayPal account I want to cancel the subscription for and I am logged into my dashboard of PayPal. At the top above my list of transactions is a Yellow alert error with the message:

“The unsubscribe button you clicked is invalid. You can find the status of all subscriptions in ‘My preapproved payments’.”

[markyards]

Its for live.

[markyards]

I can update the password successfully in the profile edit area but if you click to another member protected page, then you are logged out and redirected to the member login page. It also displays a Bad Cookie Hash’ error in red which doesn’t look particularly good.

Is this normal operation of the plugin?

[markyards]

Good point. I’m assuming they can’t be kept in sync? ie on updating your email in your profile edit, the plugin sends details to Mailchimp.

[markyards]

I think that would be handy.

We are using Mailchimp to handle all Member specific emails but there still remains a manual element to it. As it is, inactive/cancelled members still receive ‘member specific’ emails until we’ve purged them from the Mailchimp list. A little tedious.

Hope to see an add on in the future, that would be awesome!

[markyards]

Its been 2 years since this was posted, has this changed at all?

[markyards]

Thanks for the quick reply.

I don’t know what the old system is, nothing sophisticated. Just a basic member solution for Joomla. All I’ve really been given access to is the exported database of users. Thankfully alot of what is in the bulk uploader skeleton CSV matches up.

There isn’t a lot of subscribers, 200 at most but probably half that. I think the approach in the second link might work. ie bring in all members into eMember and manually set expiration dates. Then as each expires they will be prompted to renew/create new subscription. As soon as its live I’ll send out an email prompting them to login and reset password.

I like the clean slate feeling this will have.

Once an existing member is prompted to renew, will the auto recurring option change. ie from a ‘set expiration date’ to ‘until cancelled’? Or do I have to manually change that as they renew?

How do I go about cancels all existing subscriptions with PayPal? Is that something each individual has to do or can I do a bulk unsubscribe?

Thanks.

[Author]

Posts