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I have members renewing – who can’t. Do you need something else from me to figure out what’s wrong? It’s been 3 days since I replied to your request.
From Membership renewal Page: [https://denvertradinggroup.com/renew]
Redirect Expired User: THIS WAS BLANK. I have made it the same as above.
That didn’t work. It continues to redirect to /renew and loop to redirect.
Next I made a duplicate of renew changing it to renew-late. No Go.
Then I saw I had specific page lockdown checked for /renew. Turned that off. No Go.
No matter what I did above, the redirect page is always /renew.
The page URL you get when you login (and you are Expired) is:
[https://denvertradinggroup.com/renew#member-login]
Clicking that link loops to itself, but it is the message as in /renew#member-login
PS: Slow in responding because I was expecting an email which never came.
Yes, they are in Media. Used the links from there. It was working as noted!
If I find the feature that is breaking your software, will you fix it?
Here are all the details and trouble-shooting I have already done.
…now NO thumbnails display. Instead of a thumbnail it shows the product description. If you click on that, the thumbnail appears in a ligthbox. If you look in eStore > Manage Products, the thumbnails appear there too.
I have turned off ALL plugins that are not tipsandtricks products. I have run your theme checker (it comes up blank).
I am using this shortcode to display: [wp_eStore_category_products_fancy id=2 style=3 order=3 type=4 show_price=0]
The images are in my media file. They are not labeled as thumbnails, but are thumbnail sized…and they worked until sometime in the past two weeks. I used the URLs from the media file.
This page is eMember protected for certain levels.
The only changes I can recall are:
1. Adding the one new product. (Which I then deleted – no change.)
2. Updating to WP 4.8.1 (don’t recall if this was in the last 17 days or before then).
3. Mods to the .htaccess file via AIO Security.
I have 217 digital downloads in eStore. 17 days ago the thumbnails were displaying correctly and have been working ever since I created the page. On Friday I added one more product and now NO thumbnails display.
I had all the detail here, but I found the problem.
There are mods to the .htaccess file via AIO Security. I replaced that file with an earlier version and all the thumbnails come back! There is quite a lot of code in there now. Maybe you can tell me what is mucking up the display?
I can send you both .htaccess files.
SUCCESS! I can verify that some of the other encoding specs, besides just picking H264 MPEG are required. Some of which are documented in the link you sent.
I found a popular (and Free) program called HANDBRAKE https://handbrake.fr/ and I have created a screen shot of the specs you need to make your videos play properly through FlowPlayer (I’m using Amazon S3 for storage and security).
The main additions are using a constant bitrate, 30 fps (possibly 24 would work too, but I used 30 and tested it on videos hundreds of MB in size and it works) AND getting the “moov atom” or metadata to be stored at the beginning of the video file instead of the default location at the end of the video.
Here is a link to that graphic. tipsandtricks, feel free to use this graphic.
PS: Handbrake can queue up and convert multiple videos unattended. Handy since it took 23 hours to convert my 90 videos.
All my videos are .mp4. Looking in VLC under Media Info > Codec it shows:
Codec: H264 – MPEG-4 AVC (part 10) (avc1)
Resolution 1280×738
Frame rate: 557.344827
Decoded fromat: Planar 4:2:0 YUV
Aduio .mp4a
Stereo
44100 Hz
The above is for a video that has problems.
For the video that plays fine everything is identical EXCEPT the frame rate is 6 instead of the oddball 557.xxx
Could this be it? I don’t know anything about frame rates.
You were correct. My PayPal account was not setup. Doing so made everything work.
FYI: The PayPal setup required is NOT in your instructional video. It’s not on PayPal either (or at least it’s very hard to find as I never did). The only place I saw clear instructions on how to do this was here: https://support.tipsandtricks-hq.com/forums/topic/wp-estore-and-paypal-profile-settings. I found that by following a couple of chained links from your link above…which is a debug link. This should be added to the PayPal setup video or added somewhere on that page.
Thanks. Fabulous product. Just difficult to find answers to questions by searching the site and the forum, maybe because your product does so many things.
Thank You for the help.
My real question is in the final paragraph if you just want to skip to that!
I can find no other import for members as mentioned above. That’s fine because I WANT the behavior that “exults_dan” doesn’t like (original post). HOWEVER, when I try to import the .csv file with no user_name it fails saying ‘duplicate user_name’ (I am using the demo file that comes with the plugin, but with two test members using my member IDs, etc.) The duplicate is duplicate null values.
Stranger than that it says it processed 3 records, but there are only 2 plus the header. If it’s counting the header and just ignoring it, fine. But it will not import blank user_name.
Then I tried giving it user_test1 and user_test2. It still says 3 records. It now says it has 1 fail on duplicate user-name. Looking at members afterwards, it imported user_test1 fine and failed on user_test2. I thought there might be a limit on number of characters in user_name, but user_test1 shows up in it’s entirety.
I am more than happy to just use phpMyAdmin, but when I use that everything is fine EXCEPT it needs a reg_code field to be filled out. I have another user pending and it has the value 59581e644ab67 in this field. Does it matter what’s here? Can I just make up my own (probably sequential) numbers? Is there a length requirement? If I can do this, I’m good to go because it happily accepts blank usernames.
RE: My problem posted yesterday. I said there was a possible confusion on email addresses. I tried the only other possible email address with the same result. No Registration email. Nothing in any log file (they are checked to use log files). Did charge my PayPal account. Did receive PayPal confirmation of payment. PS: Shopping cart gets cleared after clicking Payment button.
I’m not using PDT Identity Token because a) it caused payments to fail in sandbox mode, b) I’m pretty sure I found documentation on your website saying not to use it.
You can see all my settings here: [https://wp.denvertradinggroup.com/wp-content/uploads/PayPal-eStore-settings.png]
Wow! Fast turnaround for a coding change (2 hours from my post to a fix).
Tested and working. Minimum is now 6 characters by default so I left it alone rather than have a custom fix to always worry about updating.
Thanks!
I wanted this too. Before changing it I decided to see if ‘Edit Profile’ would let me enter a password shorter than 4 characters so I tried changing it to: abc
It worked. So, if 4 or 6 or whatever is to be of any use, then it needs to be enforced in edit profile as well.
I also tried Dashboard-eMember-Members. abc can be entered there as well. This is probably OK since only an Admin can change it there.
RE: The webpage referenced above …-775
The instructions on the last part for assigning categories has several flaws, probably due to changes in the last 5 years on how WP works. I believe I found my way through all that, yet the category assignment fails.
I have verified my .csv file is 100% correct (I made a test file with only 3 digital download products). Verified the Product IDs, tried assigning them to category 2 (which I already created and verified). It keeps failing with the error “Starting row value exceeds the number of entries…”. On Select Input File it shows 4 columns. There are 4 ROWS, not columns. At the bottom the preview correctly shows 2 columns.
Sounds like a bug to me. I’m using WP 4.8. It doesn’t matter if I check “Update Database Rows” or not. Instructions don’t mention it, but they are existing products so it seems it should be checked.
I have screen shots with more detail if you like, along with the additional instructions I think are needed.
Please advise. In the meantime I will try to use SQL in PHP Admin if I have it.
Wait. Can I do this already in eStore by creating a new product called ‘GOLD Renewal’ and using the same Reference Text as my GOLD member gets? Seems like this would work. Yes?
Having discounts that apply only to existing members (using eMember) would be nice. This way I can offer discounts for renewing a membership with fear of the code getting out and being used on new memberships. (Via Member protected renewal page.)
I could create additional memberships so I would have; e.g., GOLD and GOLD-Renewal, et al, but that makes me check a bunch more boxes when protecting content.
An alternative extra membership would be to let me create an ‘alias’ membership such that GOLD-Renewal is assigned to the GOLD member level. Then my renewal page has all XXX-Renewal memberships that assign the member to the XXX membership level.
Thanks for the link. I figured it out using something similar (by looking at your lightbox*php functions). This is the shortcode I was using:
[wp_lightbox_anchor_text_protected_s3_video link=”https://s3.us-east-2.amazonaws.com/your-bucket-name/Your_Case_Sensitive_Filename.mp4″ text=”Flowplayer S3 protected video”]
/*
Here is the PHP code necessary to do the same thing.
NOTE: Using s3.amazonaws.com as described in the training video did not work for me. I needed the path shown in my amazon mgmt console which is included below. Yours will be different depending on the amazon server you have chosen.
*/$video_bucket = “https://s3.us-east-2.amazonaws.com/your-bucket-name/”;
$video_name = “Your_Case_Sensitive_Filename.mp4”;
$video_link = $video_bucket . $video_name;
$video_text = “Whatever your anchor text is”;
//Next line compresses the 2 args into an array.
$vargs = ;
//I loop thru all pages with videos on them and output a table.
//Then I return $output from my function when it’s done.
//echo should work too, but I didn’t test.
$output .= ‘<html table formatting>’;
$output .= wp_lightbox_anchor_text_protected_s3_video_display( $vargs );
$output .= ‘<html table formatting>’;
//That’s it.
/*
I also created a “programmatic user” in amazon and gave it the following policy. It cannot login. It can only lookup and read. It has key/secret key you need for lightbox settings.
Note the arn: must be from your amazon mgmt console, not likely the one shown. Do not change the “Version” which looks like a date. It will fail if you do. There is a ‘helper’ in amazon to build this semi-automatically. Choose S3 read only as the condition. You should probably do this in case the Version changes in the future.
*///amazonaws Policy to allow programmatic read access to your videos.
{
“Version”: “2012-10-17”,
“Statement”: [
{
“Effect”: “Allow”,
“Action”: [
“s3:ListBucket”
],
“Resource”: [
“arn:aws:s3:::your-bucket-name”
]
},
{
“Effect”: “Allow”,
“Action”: [
“s3:Get*”,
“s3:List*”
],
“Resource”: [
“arn:aws:s3:::your-bucket-name/*”
]
}
]
}
