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kellycairns

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • June 25, 2014 at 10:00 am in reply to: wrong username/password even though they're correct #63887
    kellycairns
    Member

    Mine has always been ok which is weird. it’s other users and the plugin is up to date It’s always the first thing I look for when there’s an issue

    February 9, 2014 at 4:48 pm in reply to: eMember – users passwords being invalid #45952
    kellycairns
    Member

    I’m having the same issue. I thought it was because perhaps the plugin needed upgrading. I did that but it’s still happening.

    The club is quite large and it doesn’t look good when people are messaging in a public forum saying they can’t access because it’s not recognising their username and password.. I’ve checked everything but not sure what to do now.

    It works again once they’ve done a re-set (for a while anyway)

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