[JimmyC]

I’ve decided to change everything over to FooBox today as it works straight away with no issues with the Avada theme. So thanks for your assistance.

[JimmyC]

No it’s not possible to run the old version. Isn’t it up to you guys to ensure your plugin works with a specific theme? Somewhere between Avada and Lightbox there’s been a screw up and you guys need to fix it.

[JimmyC]

Hi, I took your advice and tried one of the default WordPress themes and they do work. So it appears to be an Avada issue. I’m not sure where the error lies as it used to work beautifully. I’m guessing it must have something to do with the later versions of the Avada theme? Can you suggest anything else I can try?

Thanks so much

[JimmyC]

I couldn’t wait any longer for an answer on how to fix my problem. All other pdf documents open fine on my iPhone and IPad, so I know it’s not an issue with the native pdf reader. I’ve had to make the the link open on a new page as I couldn’t get the pdf to display in the lightbox on the home page.

[JimmyC]

Yes my iPhone6 does have a pdf reader application. But if the pdf is coming up in the pop up window, surely you don’t need a pdf application anyway. It’s like if you click on the linked file on your computer, it’s not opening Adobe Acrobat to enable you to see the connected pdf file.

[Author]

Posts