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This was the response I got from my hosting company.
Your helpdesk ticket R1140608 regarding Database Caching, has been updated with the following reply:
Hello,
Thank you for your patience.
I have checked and can confirm that we do not use database caching on our any server. I have signed up with the affiliate link which you have provided and checked the WP affiliate plugin>> Click throughs data but it is not updating with the new entries. But when I checked the data by entering the date I can see each entry in the report.
It seems that there is some issue with the plugin. Please contact the plugin developers and informed them about this issue, if they suggest you some changes on the server end then let us know and we will assist you with it further.
Thank you for the tip on adding the topic to my favourites.
I will ask my host provider about database caching.
Everything else is working great.
Hi admin,
Let me answer your questions first!
The clicks are not tracking in the most recent 20. Those results remain unchanged for hours, then update, but even with that, remain unchanged for another block of hours. That is new behaviour as I used to get correct by the minute data for the 20 most recent clicks.
Sales tracking is working! Instantly updated.
What I have noticed is that if I run a query on a date range, or run a query on a particular affiliate, it shows me up to the minute data for that. Same with Manage Leads.
I still have the 4 plugins related to the SEO work deactivated, including Yoast SEO
The good news is that sales are being tracked and recorded with no delay.
Sorry for the delay in responding. I’ve been monitoring for changes and each time, my answer changes when I notice something new.
Thank you for your response, wzp. It was several hours before he came back to me because it was his night time and we are on different time zones. So I was trying work out possibilities till I heard from him.
His reply to confirm what his work entailed is:
We install following plugins for our Basic OnSite SEO.
– Yoast SEO
– SEO Advicer
– Simple Sitemap
– Remove Category URL
So now I know for sure which plugins he activated, and I have deactivated them but they made no difference.
So do I have to reinstall all the Tips and Tricks plugins? I am not a technical person and feel completely lost.
I am devastated about the lost stats. There is a lot of activity on my site at the moment and my affiliates are going to label me dishonest.
I have another question, please, regarding the text link created.
User opts in via the opt in page (yes, I have asked the webmaster if she can make that pop-up less predatory)
User receives daily email with text link to purchase.
If they purchase by clicking on the text link in the daily email, will that purchase be tracked to the referring affiliate, as if the link had been on the site itself?
Sorry, I never got notified that there were replies to this. I removed the add to cart short code because it didn’t work, but the buy now button option did. That was a mini victory for me!
Just to add to this, I tried the buy now text link option and that worked. So I am able to create a text link that works, but only for buy now, not add to cart.
The simple solution for now is that I avoid add to cart solutions which is okay at the moment as I have just one product. But it would be nice to have the add to cart function work.
