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gemelliMember
hi – don’t want to bug you – but i am unsure if you got this reply….
July 1, 2013 at 11:13 pm in reply to: Shopping Cart – save cart for later function email id # #55637gemelliMembersorry – i didn’t see this – yes, i only need it for the manual checkout and i would absolutely love to have this option!
thanks again!
gemelliMemberhi – checking in to see if this feature is possible to add to the email ….
gemelliMemberthat’s wonderful – i really do appreciate it! any way i can let my client know approximately when it would be developed?
gemelliMemberthat’s exactly what the client wants for the customer. But i guess if this is the scenario, then the client doesn’t know that the customer has actually added a service to the cart and that is why he is having them checkout without paying. But then when my client has performed the service for them, he wants the customer to have the ability to just retrieve the cart and pay then. But for them to do this, they must have already saved the cart to be able to retrieve it and also have saved the cart id #. If there was a way to (if the customer saves the cart and checks out with pay later) have that cart id number appear in the pay later option email that is sent, then it would be more accessible for them to retrieve it. My client believes that most people will not see or forget to save the cart id # that appears when they click to save. Thanks for your patience and help on this, btw. You guys are great!
gemelliMemberthanks, i installed the plugin. My client needs a way for the customer to be able to access the cart again online and pay after the service. Although it does keep a list of unpaid customers which you can mark as paid, they still don’t have any way of getting back to their cart to do so. So, when I am in the order management area after i add an order which i have not paid for, i only receive that one email that has the order details and transaction id number – (that is the email my clients wants to contain a cart id). Let’s say he comes and cleans the carpet, then says to go online and pay – that is where the problem exists because if I neglected to save the cart, or if i forget to copy that cart id #, there is no way for me to check out. I am not sure if this is a do-able thing but is there a shortcode to add the cart id # to that email or is there a way to have this work? I appreciate all your help on this!
thanks,
Lisa
gemelliMemberHi – thanks for the response. My client has a cleaning service. He wants people to be able to order online and have the option to either pay now or pay later. I set that up with estore. But now he wants the option for people who haven’t paid to be able to (after having their cleaning service performed) retrieve the cart and pay. I have explained to him about the difference between about the cart id and transaction id. I know that the save cart feature works but my question is, i have it setup that an email goes to the customer after they check out using the pay later option and it contains the transaction id, but is there a way that it can also contain the cart id number as well so that they have a record (other than the brief pop-up of the cart id # they get when saved)?
My client keeps on putting in the transaction id number and getting an error and he is worried that all his customers will do the same thing.
One other question would be, is there a way for the client from his estore management area to take a saved cart and re-send to a customer so they could pay?
hope that it is more clear!! thanks
gemelliMemberhe wants to allow the customer to pre-purchase and then when, upon inspection, adjust the charge if he has to. He thinks that by having a cart online, it will give him an edge as far as impulse buyers, etc. It started with basic services which e-cart handles quite well, but he wants to add square feet on!
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