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That value for most of the accounts is set to “active” though it is “expired” for some. The active accounts are not showing up in the WP members list.
I have some other plugins installed that affect accounts. Could they be interfering with eMember and causing the problem? Those plugins are:
Role Scoper
Subscribe2
Simply Exclude
Ultimate Category Excluder
The problem seems to be that the accounts I imported into eMember using PHP MyAdmin are not active. If I manually create an account in eMember, that account can log into the main WP login page and access all the expected dashboard pages. I imported the members following the instructions provided on your site and relying on the help of your tech support to overcome or work around a number of problems.
The following options in settings are all checked:
Automatically Create WordPress User:
Automatically log into WordPress:
Automatically log into eMember:
Is there a way to get imported members to work correctly?
The solution you suggest for mailings is problematic. The emails are intended to notify members that an account has been created for them and to provide them with log in instructions. Each email would have to include the member’s username and password, so it would require a complex mail merge. Is there any way eMember can help with that?
What about using the “Send a Notification to the User” option on the Add/Edit Members screen? If I could import all the members and then go into each member account, create their password, select “Send Notification,” and save the account, that would save some time over having to create all the members manually. When I paste the following text into the email field for the “Send a Notification” option, the email is sent but the password and login_link are left blank. Is there a way to get this to work? I use exactly the same text for the “Registration Complete” notification email when the account is created manually and the email is sent with the fields filled out correctly.
Dear {first_name} {last_name}
Your registration is now complete!
Registration details:
Username: {user_name}
Password: {password}
Please login to the member area at the following URL:
{login_link}
Thank You
But how can new members change their passwords if they don’t have a password that allows them to get into the site to change their password?
I can import the member list now, but I have two new problems:
1. The passwords that are imported do not work; they won’t let me log in. If I edit an imported member account and change the password, the new password then allows me to log in as that user.
2. When the members are imported, the email notification isn’t sent informing the member that the registration is complete. This notification is sent to the email address if I add a member manually.
How can I solve these two problems. To sole the latter problem, is there an option to send a mailing to all members or all selected members?
If deleting the members from within PHP MyAdmin didn’t cause the problem I’m seeing, what could have caused it and how can I rectify it? When I go to Add/Edit Member in the eMember Dashboard and add a new member manually, two new members are created. This is what I see in the dashboard listing:
870 | test_user | Joe | Blow | joe@gmail.com | Standard | 2013-01-18 | pending
871 | test_user | Joe | Blow | joe@gmail.com | Standard | 2013-01-18 | active
Two membership entries have been created with different IDs but the same user details. One is marked pending and the other active. I am able to log in using the test_user username and password.
There is currently no real member data in the database, so blowing it away to fix the problem is OK, if that is necessary.
I have been experimenting with using PHP MyAdmin to import member records into eMember. After I did a test import, I used PHP MyAdmin to delete the imported records and then imported them again. Things seemed to work after doing this a few times, but now I think the database may be corrupted. The passwords no longer work. When I create a new account manually, using the eMember interface, it creates two members with the same name and the passwords don’t work. Is it possible that using PHP MyAdmin to directly delete members, instead of deleting them from the eMember interface has corrupted the database? Is there any way to restore the database, or will I have to uninstall and reinstall eMember?
As you advised, I am trying to use PHP MyAdmin to upload my membership list in CSV format. When I browse the xiyk_wp_eMember_members_tbl table I see the member records, but they don’t include any of the custom fields I created using the Custom Field Settings tab. In what table are my custom fields stored and how do I import to them? It seems like this will be an awkward process if some fields must be imported into xiyk_wp_eMember_members_tbl and other fields imported into a different table.
