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Thank you so much Ivy. This was quite a hassle – yes, it is old PHP4 at Godaddy. Will apply that fix now.
Another excellent tip; will notate that as well. Thank you!
Thank you thank you!! that solved the problem completely and works beautifully.
Thank you for that tip. I will check it out right away.
I am also having this problem. I am using a test site for the customer. I first went to default theme, and still no lightbox effect, then removed all plugins except for eStore. Still no lightbox.
Next step, I did a fresh install (I am using 2.9.2 version)default theme with ONLY the eStore plugin activated and still no lightbox.
In settings, I have lightbox checked, redirect to fancy etc. Not checked, Enable smart thumbnail unchecked (tried with it checked).
My client wants that lightbox effect and will not accept click on thumbnail just to get the picture or to another page. I don’t understand why it will not work. Any help is greatly appreciated.