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Lightbox – Not Working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Lightbox – Not Working

Tagged: lightbox, lightbox not working

  • This topic has 22 replies, 7 voices, and was last updated 7 years, 6 months ago by spbmrmusic.
Viewing 15 posts - 1 through 15 (of 23 total)
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  • Author
    Posts
  • June 28, 2010 at 10:10 pm #1429
    gamehermit
    Member

    Hello Everyone,

    I have a category up and running but when I click on the thumbnail the Lightbox effect does not work….I just get directed to a page with my image. I am using a full URL in the Thumbnail Image field and only have a couple of plugins installed (new install of WP)…and none of these are lightbox enabled.

    Here’s a link to the page: http://pumpkinlady.com/plwp/?page_id=218

    Also… I am using this short code to display the products in this category: [wp_eStore_category_products_fancy3 id=1]

    Thanks,

    Jack

    June 29, 2010 at 3:34 am #22093
    amin007
    Participant

    Most of the time lightbox doesn’t work when it conflicts with another lightbox library that is already included in your site from the theme or some other plugins.

    Can you please do this test to find out where the conflict is coming from:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    June 29, 2010 at 8:20 am #22094
    wy7
    Spectator

    Hi, I’ve the same issue.

    I do that test, changing themes I have same problem, I try deactived all plugins (except eStore) but the issue is always..

    Also

    Code:
    <div id=”lightbox”> rel=”lightbox”</div> does not work

    Cheers

    June 29, 2010 at 1:26 pm #22095
    gamehermit
    Member

    Thanks for the suggestions… I tried switching to the Default WP Theme and the light box effect still didn’t work. So I then went and disabled all of the plugins except for eStore and the Extra Short Codes for eStore….and the lght box effect still doesn’t work. Am I doing something wrong? Here’s the url i’m putting in for the “Thumbnail Image URL” http://www.pumpkinlady.com/plop/wp-content/uploads/thumbs/imagename.jpg . It would be awesome to use this feature (one of the reasons I went with this cart).

    As a very last resort…is it possible to disable the link on the thumbnail completely so that clicking on it does nothing…basically keeps them on the page? Here’s a category page for reference: http://pumpkinlady.com/plop/?page_id=218

    Thanks,

    Jack

    June 29, 2010 at 1:36 pm #22096
    wy7
    Spectator

    Hi Jack,

    How set You the thumbnail URL? The right set is: http://your-site/your-folders/your-image.jpg

    Don’t use like this: /your-foders/your-image.jpg

    I have the correct URL but the problem is still…

    Cheers,

    Daniele

    June 29, 2010 at 1:51 pm #22097
    gamehermit
    Member

    Hi Daniele,

    That’s how I set mine too…but it still doesn’t work :( I’m sure the awesome folks here can help us get it working though :)

    Jack

    June 29, 2010 at 1:55 pm #22098
    wy7
    Spectator

    Sure!

    Amin and Ivy always solve problems quickly and always!

    Bye

    June 30, 2010 at 2:22 am #22099
    amin007
    Participant

    I am gonna have to take a look at your site to be able to troubleshoot this. I will send you an email for this.

    “As a very last resort…is it possible to disable the link on the thumbnail completely so that clicking on it does nothing” – You can specify a URL in the “Thumbnail Image Link” field. This is where the visitor will get redirected to when they click on the thumbnail. Usually it is a good idea to make it point to the post or page that has more details on that product.

    June 30, 2010 at 3:01 am #22100
    gamehermit
    Member

    I just sent in the form….thanks for the response :)

    Jack

    June 30, 2010 at 4:44 am #22101
    amin007
    Participant

    I unchecked the “Enable Fancy Redirection On Checkout” option from the settings and it’s working fine. I guess that other redirection was conflicting on this site (It is known to do that… this is why I have a note in the help text of that field).

    June 30, 2010 at 5:56 am #22102
    wy7
    Spectator

    Same solution is right for me, thank You!

    August 11, 2010 at 5:55 pm #22103
    connemara
    Member

    I am also having this problem. I am using a test site for the customer. I first went to default theme, and still no lightbox effect, then removed all plugins except for eStore. Still no lightbox.

    Next step, I did a fresh install (I am using 2.9.2 version)default theme with ONLY the eStore plugin activated and still no lightbox.

    ??

    In settings, I have lightbox checked, redirect to fancy etc. Not checked, Enable smart thumbnail unchecked (tried with it checked).

    My client wants that lightbox effect and will not accept click on thumbnail just to get the picture or to another page. I don’t understand why it will not work. Any help is greatly appreciated.

    August 11, 2010 at 6:10 pm #22104
    wy7
    Spectator

    Hi,

    for my requirements I use shadowbox plugin, whit this plugin You can uncheck lightbox in eStore and use shadowbox (the thumbnail in eStore have rel=lightbox and works with shadowbox).

    Important: Shadowbox plugin is free for no-commercial site…otherwise it is necessary to buy the licence

    August 11, 2010 at 7:15 pm #22105
    connemara
    Member

    Thank you for that tip. I will check it out right away.

    August 11, 2010 at 7:30 pm #22106
    connemara
    Member

    Thank you thank you!! that solved the problem completely and works beautifully.

    Connie

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