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Hi Amin007,
Thanks for the reply, none of the sales were refunded for either of these affiliates.
Is there anything else it could be?
Thanks,
Dave
ah, okay… thanks for you help! So each affiliate needs to have a commission amount set for them specifically.
Can I ask then why there is a commission settings in the main settings?
The feeling I got was that this was a global commission setting.
cheers for the help, will try this out and let you know.