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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Wrong product gets added to cart
Hi there,
I’m quite happy with wp-estore but a couple of people have emailed me that the wrong product gets added to the cart when they try to buy something.
You can try it out here: [http://bit.ly/l41C2w] (sorry for shortening it, I don’t want google to index this)
People told me they tried to buy the “Standard-Version” (which is 19€, first “add to cart” button on the page) and ended up seeing the “Premium-Version” (which is 29€, second “add to cart” button on the page) in the cart.
Now I can’t recreate that exact problem but looking at my emails I feel like about 5-10% of my users are afflicted, so it’s definitely there.
I have the impression that most of these users might use Internet Explorer and not Firefox, but I can’t vouch for that.
I disabled all caching plugins although I didn’t even use WP Super Cache etc.
I also do use WP Affiliate Platform but I don’t think this should be a problem.
Any help is appreciated!
Thanks!
The only way it can happen is if the page was cached with the other product in the cart.
If you want to use a caching plugin then either use WP Super Cache or W3 Total Cache as our plugin works fine with those:
W3 Total Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin
WP Super Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin