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WP Estore customers not added to Aweber Lists

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › WP Estore customers not added to Aweber Lists

  • This topic has 3 replies, 3 voices, and was last updated 10 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 12, 2014 at 5:08 pm #11917
    SPollock
    Member

    For the past two products I’ve set up, new customers are not being added to the appropriate Aweber lists. I’ve checked w Aweber and everything is ok on their end including the parser. I did a Debug and it’s all coming up as Success – including the customers – but they aren’t being added at all to the list. I’m not sure what else to try.

    Here’s part of the debug info (I also reset the debug files):

    [12/12/2014 2:24 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

    [12/12/2014 2:24 PM] – SUCCESS :AWeber signup from email address:info@stephaniepollock.com

    [12/12/2014 2:24 PM] – SUCCESS :AWeber list to signup to:awlist3696783@aweber.com

    [12/12/2014 2:24 PM] – SUCCESS :AWeber item specific signup operation performed for:sheri@XXX.com (changed email)

    [12/12/2014 2:24 PM] – SUCCESS :Performing global autoresponder signup if specified.

    I went into my Autoresponder settings in WP estore and it also doesn’t allow me to disconnect or reconnect – my only settings are to turn on the Global Email Signup (the whole API connection etc boxes are gone). So i’m not sure how to even reset this.

    Help!

    December 12, 2014 at 11:43 pm #67370
    admin
    Keymaster

    That is strange. Please do the following and let me know how the settings look after that:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    January 16, 2015 at 2:18 am #67371
    VATracie
    Member

    I am also having problems with customers not being added to my Aweber list.

    I tried reinstalling the plug in.

    The customer is added to my customer list in eStore, but after payment screen in PayPal nothing happens. The payment goes thru but there is no redirect and the customer isn’t added to Aweber. I get stuck at the PayPal screen.

    I do get a receipt/thank you from eStore and I get my seller’s notification from eStore.

    January 17, 2015 at 12:12 am #67372
    admin
    Keymaster

    Please do the following test so we can see if your AWeber connection and API call is working correctly:

    https://support.tipsandtricks-hq.com/forums/topic/wp-estore-troubleshooting-autoresponder-signup-not-working

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