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eStore seems to be adding "+" signs in for spaces randomly on new orders

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore seems to be adding "+" signs in for spaces randomly on new orders

  • This topic has 2 replies, 2 voices, and was last updated 8 years, 1 month ago by CC.
Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • April 5, 2017 at 1:04 am #14164
    CC
    Member

    Sometimes, an item name appears in the IPN handle debug log looks like this:

    “[04/04/2017 11:35 PM] – SUCCESS :Item Name: This is My Fathers World – PDF (Studio Use)”

    and other times on other orders in the same environment, the same product looks like this:

    “[04/05/2017 12:07 AM] – SUCCESS :Item Name: This+is+My+Fathers+World+-+PDF+(Studio+Use)”

    Of course, this causes havoc with other things like third party integrations.

    Sometimes it’s the one that has the plus (“+”) signs inserted and sometimes it’s not.

    April 5, 2017 at 3:57 am #75435
    admin
    Keymaster

    This is actually PayPal’s doing. They have applied a new patch/upgrade to their site and it is now adding “+” character to where the space characters are for the “item_name” parameter in the IPN notification. Whats bizarre is that it is being done randomly.

    I believe PayPal will fix this for sure. However, we have just updated our plugin to cater for this (so we are not waiting for paypal to fix it). We have applied a change so the plugin so it can detect when paypal does this and work accordingly.

    If you load a fresh copy of the plugin now, you should be good:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    April 5, 2017 at 6:58 pm #75436
    CC
    Member

    Ok, that seems to resolve it. Thanks!

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