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The confirmation email for the seller contains the text that is meant for the confirmation email for the buyer. The email is being sent, it just contains the wrong content.
I’m using the latest version. PUrchased and downloaded it yesterday.
I’m using mostly manual checkout and some paypal checkouts.
the debugger seems to give an error for the manual checkouts so I cant see where it goes wrong. This is what i get during checkout proces when i activate debugger:
Warning: fopen(eStore_post_payment_debug.log) [function.fopen]: failed to open stream: Permission denied in /home/deb46278/domains/shanteishta.be/public_html/wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 22
Warning: fwrite(): supplied argument is not a valid stream resource in /home/deb46278/domains/shanteishta.be/public_html/wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 23
Warning: fclose(): supplied argument is not a valid stream resource in /home/deb46278/domains/shanteishta.be/public_html/wp-content/plugins/wp-cart-for-digital-products/eStore_debug_handler.php on line 24
The content of the email can be configured from the eStore settings menu (look under the email settings). You don’t have to use the default email that goes out to the buyer and seller.
This post will explain the debug file open error that you are getting:
https://support.tipsandtricks-hq.com/forums/topic/how-to-see-unpaid-orders-from-manual-checkouts
Yes, I know the content can be configured from the menu, but it still sends the wrong text. The text I entered for the buyer email is being used for the buyer and seller emails, the text I entered for the seller email is not being used.
i fixed the debugger errors during the checkout process by chmodding the debugfiles, but now the same error show up when I manually create an encrypted link via the admin functions menu. It didn’t do this before.
still no solution for the seller email
When you talk about this email are you talking about the email that gets sent out by Manual checkout or PayPal? The email that gets sent out by the Manual checkout is not affected by the “Buyer Email Body” or “Seller Email Body” fields. Check the “Directions for the Customer” field in the manual checkout settings section.
Im talking about the seller and buyer email body fields, not the paypal email. What i put in the buyer email body is being sent for buyer and seller emails
I understand that you are not talking about the PayPal email but is the eStore email that you are talking about for PayPal checkout scenario or manual check scenario?
Can you share the value of the “Seller Email Body” field’s value please?
I’m talking about the ’email settings’ under ‘general settings’, more specifically,the fields ‘buyer email body’ and ‘seller email body’. I entered a custom text in both of them. But the text for the buyer email ends up in both the buyer and seller email.
I’m not talking about the paypal email.
The value is (dutch):
Ge hebt er weer eentje binnen Stéphane
.Product: {product_name}
Product ID: {product_id}
Verkocht aan: {first_name} {last_name} ({payer_email})
Remove this tag “{payer_email}” from the “Seller email body” field. Thats the tag that places the content of the buyer email into the seller email (it gives the admin an idea of what the buyer purchased). If you don’t want to see that information simply remove that tag.
I removed this tag from the seller email, but i still don’t get the rest of the text in the seller email. I still get the buyer email without the product details (because of the removed tag i guess). NOthing of the text i entered in the “seller email body” field is used in the seller email.
Okay, can you please tell me what you are doing (step by step) so I can do the same and test this out?
The source of your problem is explained here:
Once you take care of that issue it will work correctly
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