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Security check failed on login error

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Security check failed on login error

  • This topic has 13 replies, 6 voices, and was last updated 10 years, 7 months ago by admin.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • September 11, 2012 at 9:29 pm #7381
    strive4impact
    Member

    A LOT of the members are getting a message “security check failed on login”.

    When I attempt to log in as a member in Internet Explorer, I get the error message. When I log in in Firefox, it works fine.

    I don’t know how long this has been an issue.

    But it gives some users this message when they are in Firefox as well.

    I don’t know how to fix it.

    Site

    [www.musicofmassage.com]

    Example User: cgv1

    Pass: Password

    Please let me know the solution at your earliest convenience.

    Thank-you,

    Jonathan Kraft

    September 11, 2012 at 11:47 pm #49229
    admin
    Keymaster

    The “nonce” value check is failing (this is an extra security check that makes the login process more secure).

    First, try loading a fresh copy of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Let me know if you still face login issue after you have done that.

    September 13, 2012 at 4:16 am #49230
    strive4impact
    Member

    Appears to have happened when I updated WP Super Cache… Removed the two settings that should have been in there about not caching logged in users and the init line.

    Seems to be fixed! Updated all to latest versions anyway.

    Thanks for the help KeyMaster!

    November 6, 2012 at 2:23 pm #49231
    Homer
    Member

    hey,

    i have to the same problem!

    I just deleted WP Super Cache! But after login on Firefox it is said: Security check failed on login

    Google Chorme works!

    Whats wrong?

    best wishes

    malte

    November 7, 2012 at 3:34 am #49232
    admin
    Keymaster

    You need to empty the cache with super cache before you delete it. Super cache keeps cached copy of the pages and I have seen instances when it showed those cached pages even if the super cache plugin was deactive/deleted. Also try hitting the “f5” key which will do a hard refresh.

    Make sure you have loaded a fresh copy of the plugin too:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    August 10, 2014 at 7:57 pm #49233
    julioasanchezm
    Member

    This error i have in Firefox when i try to use the members area:

    Security check failed on login

    Warning: Cannot modify header information – headers already sent by (output started at /home3/supemphi/public_html/blogdominioyhosting.com/wp-includes/functions.php:2935) in /home3/supemphi/public_html/blogdominioyhosting.com/wp-content/plugins/wp-eMember/lib/class.emember_auth.php on line 431

    August 10, 2014 at 11:51 pm #49234
    admin
    Keymaster

    This is a caching related issue. Do you use any caching plugin or some other caching service?

    August 22, 2014 at 4:19 pm #49235
    julioasanchezm
    Member

    i using the wp cache plugin

    August 22, 2014 at 5:23 pm #49236
    wzp
    Moderator

    Which one?

    August 23, 2014 at 12:44 am #49237
    admin
    Keymaster

    I will take a look at your site to see what setup you have.

    August 23, 2014 at 1:22 am #49238
    julioasanchezm
    Member

    in clean the cache and the error was fixed tks a lot for you help, the wp supercache is the plugin

    August 24, 2014 at 12:19 am #49239
    wzp
    Moderator

    Since you are using WP Super Cache, please ensure that you’ve done the proper setup:

    https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin

    October 6, 2014 at 8:53 pm #49240
    bentley74
    Member

    I have had customers reporting similar issues: “failed security check” msg when they try to login. It’s not every time by any means, and when the most recent one tried again it worked for him.

    Just wondering what might be causing this? No caching plugin on this particular site.

    When he tried password reset it said “undefined”

    October 7, 2014 at 12:02 am #49241
    admin
    Keymaster

    This can only happen from a caching issue where the generated security key has been cached and is stale.

    It is likely that your hosting provider is using caching on the server side. You can ask them to confirm.

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