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Remove Product or Product Category from being part of the Affiliate Program

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate General Questions › Remove Product or Product Category from being part of the Affiliate Program

Tagged: affiliates, product specific commission, woocommerce

  • This topic has 7 replies, 2 voices, and was last updated 8 years, 7 months ago by admin.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 19, 2016 at 8:44 pm #13607
    iova
    Member

    Hi there!

    Is there a way to make it so that a particular product or product category is not part of the affiliate program where if a link through an affiliate were to purchase this product or products in the product category that a commission would not be granted? Also, if the link from an affiliate were to purchases this product or products in the product category as well as purchase eligible products that the system would only grant a commission based on the products eligible for the affiliate system and not the product or products in a product category?

    I noticed that the functionality currently seems available for Woocommerce via this forum post: https://support.tipsandtricks-hq.com/forums/topic/wp-affiliate-restrict-affiliate-arrangement-to-specific-products. Could I please get the add-on for the product exclusion?

    Thanks!

    July 20, 2016 at 1:55 am #73720
    admin
    Keymaster

    This functionality is available for WP eStore and WooCommerce.

    You an get the woocommerce product specific commission addon here:

    https://www.tipsandtricks-hq.com/wordpress-affiliate/product-specific-affiliate-commission-woocommerce-products-1004

    September 26, 2016 at 11:06 pm #73721
    iova
    Member

    Hi there,

    A quick follow up on this. It seems that for products where the commission level is set to 0, the commission is still applied to the entire cart total where the cart contains both a 0 commission and default level commission products. Does the commission level need to be set by a per product basis for this plugin to function properly? Meaning, we would set the global commission level to 0 and set the desired products we want to pay out a commission on, have a commission amount.

    Please let me know if this is how it should work.

    Thanks,

    September 27, 2016 at 7:40 am #73722
    admin
    Keymaster

    Yes, if you are using product level commission then you need to specify that in each product. Also, you should have the debug option enabled in the plugin so if the commission doesn’t work as expected, we can review the log file and see what happened.

    September 27, 2016 at 5:07 pm #73723
    iova
    Member

    Hi There,

    I set the commission to the product level but the issue still seems to happen. When a product with a 40% commission level is in the cart with a product that has 0 commission, the commission is still given to the full total of the order rather than just to the product that has the commission level. I enabled the debug file for reference, site is [http://www.keyboardclassroom.com]

    thanks,

    September 27, 2016 at 11:33 pm #73724
    admin
    Keymaster

    Your site is not letting me access the log file. So I will email you to get access.

    Can you please do the following just to make sure:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    You have the following addon installed correct?

    https://www.tipsandtricks-hq.com/wordpress-affiliate/product-specific-affiliate-commission-woocommerce-products-1004

    Do a test transaction after you load a fresh copy of the addon then reply to the email that I sent to you.

    September 28, 2016 at 11:53 pm #73725
    iova
    Member

    Hi There,

    I replied to your email with admin credentials to the site.

    I did do a fresh load of the plugin add-on then did a test but the issue still was happening.

    Thanks,

    September 29, 2016 at 1:40 am #73726
    admin
    Keymaster

    Hi, Your woocommerce install looks to be very old. Please upgrade woocommerce plugin to the latest.

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