Mailchimp integration problem

[greencode]

Getting a little frustrated now so thought it easier to ask the question!

I have enabled the “Use MailChimp AutoResponder” checkbox and added my list name and API but when a new user signs up nothing happens i.e. they don’t get added to my Mailchimp newsletter.

I have also enabled “Enable Debug” and had a look inside all of the .log files in the ipn folder of emember but nothing!

Please help.

[Peter]

Hi,

Have you checked what’s in the “eMember_debug.log” file which is located in the eMember root directory?

[greencode]

Ah ha. Thanks for this. Okay, just checked and here’s what it comes back with (I’ve replaced the API key and List ID with XXX

[01/28/2012 12:03 AM] – SUCCESS :Subscribing to MailChimp… Name: John Doe Email: myemail@myemail.com

[01/28/2012 12:03 AM] – FAILURE :Unable to load listSubscribe()!

[01/28/2012 12:03 AM] – FAILURE : Error Code=250

[01/28/2012 12:03 AM] – FAILURE : Error Msg=NAME must be provided – Please enter a value

[01/28/2012 12:03 AM] – SUCCESS :Mailchimp email address to signup:myemail@myemail.com

[01/28/2012 12:03 AM] – SUCCESS :Mailchimp list to signup to:My Newsletter

[01/28/2012 12:03 AM] – SUCCESS :Mailchimp signup operation performed. returned value:

[01/28/2012 12:03 AM] – SUCCESS :End of membership level specific autoresponder signup.

[01/28/2012 12:03 AM] – SUCCESS :Performing global autoresponder signup if specified.

[01/28/2012 12:03 AM] – SUCCESS :Creating a new API object using the API Key specified in the settings: XXXXXXXXXXXXXXXXXXXXXXXXXXX

[01/28/2012 12:03 AM] – SUCCESS :Found a match for the list name on MailChimp. List ID :XXXXXXXXXXX

[01/28/2012 12:03 AM] – SUCCESS :Subscribing to MailChimp… Name: John Doe Email: myemail@myemail.com

[01/28/2012 12:03 AM] – FAILURE :Unable to load listSubscribe()!

[01/28/2012 12:03 AM] – FAILURE : Error Code=250

[01/28/2012 12:03 AM] – FAILURE : Error Msg=NAME must be provided – Please enter a value

[01/28/2012 12:03 AM] – SUCCESS :Mailchimp email address to signup:myemail@myemail.com

[01/28/2012 12:03 AM] – SUCCESS :Mailchimp list to signup to:Dare to Think Newsletter

[01/28/2012 12:03 AM] – SUCCESS :Mailchimp signup operation performed. returned value:

[01/28/2012 12:03 AM] – SUCCESS :End of global autoresponder signup.

[greencode]

I’ve found what the issue was. It’s because in Mailchimp I had the “NAME” field as mandatory and it didn’t like that. Is there any way of getting the field names in eMember to match those I have in Mailchimp?

[Peter]

Hi,

Please see this for more info about the required fields:

WP eStore – Troubleshooting Autoresponder Signup Not Working

Here’s another post about someone who had the same issue as you and what they did to fix it – see the last entry:

https://support.tipsandtricks-hq.com/forums/topic/help-mailchimp-integration-not-working-ive-tried-everything

[greencode]

Thanks for this. What I did in the end is to revert back to the natural First Name, Last Name, Email address that exist in Mailchimp as those are the same fields in eMember and therefore get duplicated across to Mailchimp. Thanks again.

[Author]

Posts