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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Information on a member not being "cleared"
I’ve had a couple situations with WP-eMember that when a member tries to log-in another member’s account information is recalled. This results in the individual not being able to log into the site. It would appear that this information is cached somewhere. How can I prevent this from happening?
Are you using a caching plugin?
yes — I’ll deactivate it and see what happens.
Which caching plugin are you using? There are methods to make the plugin work with one of the two well known caching plugins:
WP Super Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin
W3 Total Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin