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If a member wants to upgrade or downgrade their membership, how does eMember handle this? Is there a member “My Account” page that this all happens on?
Also, once an up.downgrade occurs, how does eMember handle the proration of payment?
Thx!
Dave
Upgrades to emembership levels:
If a member upgrades to another subscription level; they must manually cancel their existing subscription, with the payment processor. No prorating takes place.
Upgrades/Downgrades:
Prorating must be manually done by the administrator.
The following post has some useful links for this subject:
https://support.tipsandtricks-hq.com/forums/topic/membership-upgrade-renewal-and-cancellation
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