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Extend subscription for a single member

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › Extend subscription for a single member

Tagged: bonus membership, Extend, subscription

  • This topic has 2 replies, 3 voices, and was last updated 9 years, 11 months ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • May 19, 2015 at 10:19 pm #12664
    franciscus
    Member

    I sometimes want to thank one of my members for something, and I would like to do that by extending their subscription.

    The only way I have found so far is to change their subscription start date. That seems to work, but it does not leave a trace anywhere (other than by a later expiry date).

    Is there a more elegant way of doing this?

    May 19, 2015 at 10:24 pm #70103
    wzp
    Moderator

    The only way I have found so far is to change their subscription start date. That seems to work, but it does not leave a trace anywhere (other than by a later expiry date).

    What would you like to happen? You can always use the Admin Functions to send them a “hand-typed” thank you note, after you extended their subscription. Customers usually appreciate the fact that somebody “in charge” took the time to manually do something for them.

    May 20, 2015 at 1:03 am #70104
    admin
    Keymaster

    Changing the “start date” is how you can give a member more or less time manually. When you edit the member record, you can also check the “Send a Notification to the User” option to send them an email with some explanation.

    The following post should be helpful too:

    https://support.tipsandtricks-hq.com/forums/topic/emember-how-do-i-manually-extend-the-subscription-of-a-member-via-admin-interf

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