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eStore plugin sends email but no download link in the email

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore plugin sends email but no download link in the email

  • This topic has 3 replies, 3 voices, and was last updated 10 years, 3 months ago by wzp.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 16, 2015 at 7:55 pm #12363
    hashur
    Member

    Hi, Been using plugin for years, now, the email is sent but with no link in the email, only text. when I use the admin function to send the email again, it does work.

    Why … how can I fix the issue..

    ex.

    Dear William B…

    >

    > Thank you for purchasing the Quiz-1295 – Protecting Birds from Power-Line

    > Hazards, Below is your download link:

    >

    >

    > Quiz-1295 – Protecting Birds from Power-Line Hazards –

    >

    > This link will remain active for (30 Days)

    >

    > Thanks

    > PDHSource.com

    Thank You

    March 16, 2015 at 11:04 pm #69169
    wpCommerce
    Moderator

    Hi, Do you have this tag in the buyer email body?

    {product_link}

    Please check this page to see all the available email tags:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    March 17, 2015 at 4:24 pm #69170
    hashur
    Member

    yes, been using the plugin for years ..this is recent..

    March 17, 2015 at 5:54 pm #69171
    wzp
    Moderator

    *****UPDATE*****

    Please read this, for an update on the situation:

    https://support.tipsandtricks-hq.com/forums/topic/google-url-shortener-reliability


    Please review this thread and see if the temporary solution offered helps:

    https://support.tipsandtricks-hq.com/forums/topic/estore-admin-functions-not-generating-product-links-missing-some-from-email

    If it does help, we may have a Google problem; but I want your feedback, before I say anything.

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