- This topic has 4 replies, 3 voices, and was last updated 7 years, 9 months ago by .
Viewing 5 posts - 1 through 5 (of 5 total)
Viewing 5 posts - 1 through 5 (of 5 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Google URL Shortener Reliability…
Tagged: URL Shortener
Google has changed the policies regarding use of its URL shortener:
The net effect is that they are now blocking the shortening of any URL that does not “render” its output onto a browser page. Which pretty much includes everything that eStore, uses the URL shortener for. The “usual symptom” of this problem, is email that contain nothing, where the download link should be.
Last night, the team burned the midnight oil, and eStore now uses Bitly, instead of Google for the URL shortener.
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
https://www.tipsandtricks-hq.com/ecommerce/shorten-download-links-in-wp-estore-plugin-3634
Hi, I just opened my store and had my first sale.
The customer downloaded 4 bundled products, that totaled around 60 different Bitly download links.
After the 40th link the rest of the downloads returned:
“Error in the link shortener API call! Status code: 403”
I checked Bitly:
“The status_code is 403 when rate limited”
Here is Bitly’s page on API calls rate limiting:
https://dev.bitly.com/rate_limiting.html
I’m not a developer, so I’m not too clear on what this means.
My question is:
That was one customer (buying multiple products). If I have multiple customers buying multiple products at the same time, are they all going to suffer this problem? (i.e. not having their purchases delivered!)
Please let me know your feedback, as this is a potentially crippling problem!
Instead of 4 bundles totaling 60 files, can you combine some of the files into 4 zip files?
The URL shortener option is an optional feature. It is not required at all for the plugin to work. Disable the URL shortener option it is not working for you.
We have no control over when bitly considers you are doing too many URL shortening requests and denies your account access to their service.