August 4, 2015 at 2:12 pm #12946
Hi, We are using Woocommerce, along with a Plugin to automatically complete the order. When a user signs up, they get 3 emails. 2 from Woo, and one from eMember. The problem is, I set woocommerce to create the user.
I’ve been looking through here, but had no luck:
The user is created fine, but the email goes out asking the user to create an account. They then can’t as the email is already used.
When I tell woocommerce not to create a user, no eMember email is sent out so the user can’t create an account on the system.
Can you please advise how this can be resolved?
Thanks.August 5, 2015 at 12:48 am #71053
Are you going to need that WooCommerce account creation for anything? If not then you can just turn off that option from WooCommerce settings. That way, emember will handle the member account creation and management side of things.
Alternatively, can you use the 2nd scenario mentioned here?
Your members will have an user account when they are making the purchase so after the purchase they won’t get any “prompt to complete registration”.August 5, 2015 at 8:46 am #71054
Hi, Thanks for the reply. If I turn off Woocommerce account creation, no email is received so the user cannot sign up an account. Am I missing something here?
Thanks.August 5, 2015 at 11:57 pm #71055
I actually asked you another question in my previous post. Are you going to need or use woocommerce accounts for anything?
eMember doesn’t need woocommerce accounts to function. It functions on its own.
Also, the following is an alternative. Is the 2nd option something that you want to do?August 6, 2015 at 8:04 am #71056
Hi, Sorry, I overlooked that. No, we’re not using it for anything, just the purchasing aspect of it. We have it all set up with a plugin for recurring payments, just need to use woo for the payments. The 2nd option isn’t what we want to do if we can avoid it. Thanks.August 7, 2015 at 12:06 am #71057
In that case you will have no issue if you turn off the “WooCommerce account creation” option.
Your setup scenario will be like the following:
1) Users will checkout via WooCommerce.
2) If they are purchasing a membership product, then eMember will send them the special link to signup for the membership level they are paying for.
3) The users will be able to click on that special link and complete the account registration.
4) Log in as a member and access the protected posts and pages.
Let me know if you face any issue doing the above.August 7, 2015 at 2:50 pm #71058
Hi, Thanks for the reply. I tried turning it off, but no email is received when I disable account creation. How does Woocommerce know which eMember membership they are purchasing?
Thanks.August 8, 2015 at 1:00 am #71059
The woocommerce integration aaddon will know when a customer is checking out a membership product and then it does the necessary stuff for the member account creation. I will check it out on your site so I can see what is going on. I have sent you an email for it.August 12, 2015 at 4:47 am #71060
It turns out that you haven’t completed step 3 from the following documentation:
So the plugin doesn’t know what membership level to create for the user when they purchase that product.
Please edit your WooCommerce product and specify the membership level that product corresponds to.
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