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eMember – Seeing members passwords

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Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember – Seeing members passwords

Tagged: Password Reset

  • This topic has 2 replies, 3 voices, and was last updated 8 years, 4 months ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 3, 2017 at 5:15 pm #13909
    Troy Media
    Spectator

    Some of our members email us requesting their passwords, which they’ve forgotten. While we have been sending them to the Reset password page, the password sent to them often doesn’t work, frustrating them, and us.

    Is there a way to view their password so we can simply send it to them?

    January 3, 2017 at 5:54 pm #74871
    wzp
    Moderator

    No. The database only contains a one-way hash, formed from the original password.

    You might try limiting the character set used for the random password:

    https://support.tipsandtricks-hq.com/forums/topic/emember-password-reset-confusing-characters

    January 3, 2017 at 11:06 pm #74872
    admin
    Keymaster

    You should also read the following posts to understand why passwords are stored using a one-way hash:

    Code snippet to view Members password in wordpress user profile

    Imported password field not working with login box

    Remember, you can always set a specific password for a member’s account from the admin interface by editing the member profile. So you can set a simple password for a member who has forgotten his password. The user can then change it from the edit profile page (after they log into the site).

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