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eMember – Password Reset Confusing Characters

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Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember – Password Reset Confusing Characters

Tagged: Password Reset

  • This topic has 3 replies, 3 voices, and was last updated 10 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 5, 2015 at 5:11 pm #12167
    DebraReed
    Member

    The password reset feature in eMember is working as expected. However, several times a week I have customers who think the generated password is invalid because they are confusing characters such as the letter “o” with the number “0” and the letter “l” with the number “1”.

    Q1. Is there a way to limit the generated password so that these characters are not allowed in the password?

    Q2. Is there a way to limit the generated password to either all caps or no caps?

    Thank you!

    February 5, 2015 at 5:34 pm #68440
    wzp
    Moderator

    ************************************************************

    Doing so will severely affect your site’s security posture.

    Are you absolutely sure you want to “play with fire?”

    ************************************************************

    1. Backup and edit the rand_pass.php file.
    2. Look for the generate_password() function definition.
    3. Edit the following 2 strings, to whatever you want:
      $chars = 'abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789';
      if($special_chars) $chars .= '!@#$%^&*_-()';

    February 5, 2015 at 8:53 pm #68441
    DebraReed
    Member

    Thanks wzp!

    February 6, 2015 at 1:46 am #68442
    admin
    Keymaster

    You could always tell them to copy and paste the password. You can put a message on your password reset page to guide them.

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